The Impatient Patient By Dr. JW Crosby

The Impatient
Patient
By Dr. J.W.
Crosby
Presenter’s Name: Dr. J. W. Crosby
Title: First Five Years in Family Practice – Improving Efficiency in
Your Early Career (Session ID: T101080)
Conflict of Interest Declaration:
No conflict of interest to declare. This book is being distributed as a
complimentary resource, with no financial gain on author’s part.

Copyright © 2015 by John Crosby BSc.,
MD, Assistant Professor of Medicine,
University of Toronto, Assistant Professor
of Family Medicine, McMaster University,
Hamilton and Queens University,
Kingston.
Family Physician, 11 George St. South,
Cambridge, Ontario, Canada,
N1S 2N3
[e-mail]
All rights reserved. No part of this
publication may be reproduced or
transmitted in any form, by any means,
without prior permission of the publisher.

I dedicate this book to Jill, Andrew,
Stephen, James, Kristy, my father and my
mother.

Thanks
To Michele Chinn my secretary who has
taught me most of this and to Lionel
Conacher who was my mentor and
interested me in time management.

i
TABLE OF CONTENTS
INTRODUCTION……………………..1
TOO MANY PATIENTS…………….3
IMPROPER DELEGATION……......5
PAPERWORK AND E-MAILS........7
INTERRUPTIONS…………………….9
MULTI-PROBLEM PATIENTS....11
SENIORS…………………………….....12
TOO MANY OUTSIDE JOBS……..13
NO COMPETITON…………………..15
COUNSELLING……………………….16
NEVER TAUGHT TO BE
EFFICIENT……………………………..17
VACATIONS…………………………....21
PRESCRIPTION RENEWALS…....22
MISSED APPOINTMENTS………..22
INTERNET DOWNLOADERS……23
COMPUTERS…………………………..23