Tentative de définition
“This is the method by which a firm builds and uses its ressources to offer its
customers better value than its competitors and to make money doing so.It details
how a firm makes money now and how it plans to do so in the long term. The
model is what enables a firm to have a sustainable competitive advantage (…)It is
the system –components, linkage and associated dynamics –that takes advantage
of the properties of the internet to make money ”.”(Afuah & Tucci, 2001)
• “ A business model depicts the content, structure and governance of transactions
designed so as to create value through the exploitation of business opportunities ”
(Amit & Zott, 2000)
–Content : ce qui est échangé et les ressources et compétences requises pour ces
échanges
–Structures : les parties qui participent à l’échange et comment elles
s’articulent (séquences et mécanismes qui permettent la transaction).
–Governance : renvoient à la manière dont les flux d’information, de ressources et de
biens sont contrôlés : renvoie à la forme légale des organisations et aux mécanismes
d’incitation mis en place.