+54*(<(4::5;:65;82L,4:8,6809,B0+,4:0Q,8*2(08,3,4:2,9
*0)2,9+,9(*533;40*(:054
(+FQ40:054+,*,9*0)2,9,9:,99,4:0,22,*(8,22,<(6,83,::8,
B2L,4:8,6809,+,+F625?,8+,9(*:0549+,*533;40*(:054
(+(6:F,968F*09F3,4:B2,;89(::,4:,9
22,<(F.(2,3,4:2;06,83,::8,+,4,9L(+8,99,87;L(;>
6,89544,965:,4:0,22,3,4:04:F8,99F,96(89(3(87;,,:
+LF<0:,8+,+F6,49,8+,2L(8.,4:04;:02,3,4:9(*/(4:7;,2,
*5K:+,968,9:(:0549,:9;6658:9+,*533;40*(:054,9:
.F4F8(2,3,4:F2,<F
Il existe plusieurs critères de dé*nition d’une cible de
communication :
OLes critères quantitatifs7;06,83,::,4:+,7;(4:0Q,8
;4453)8,+L04+0<0+;96(8 *(:F.580,9 C.,9,>,
685-,99054*(:F.580,95*05685-,990544,22,:?6,
+L/()0:(::(022,+,2(-(3022,.F5.8(6/0,8;8(2;8)(04
(..25*533;4,9
OLes critères qualitatif9658:(4:9;82,9(::,4:,9+,9
*549533(:,;89B6(8:08+,2,;89:?2,+,<0,
*53658:,3,4:<(2,;89(9608(:0549
5362F3,4:(08,9+,9*80:E8,97;(4:0:(:0-9029
*588,9654+,4:B*,7;,2L54(66,22,2,9M95*059:?2,9M029
8,.85;6,4:+,904+0<0+;9(?(4:+,9*54+0:0549,:9:?2,9
+,<0,90302(08,9*533,6(8,>,362,2(-,33,*(+8,
+L,4:8,6809,(<,*,4-(4:98F90+(4:,4/()0:(:054
04+0<0+;,22,+(49;47;(8:0,8*/0*,:(66(8:,4(4:B;4
3F4(.,6599F+(4:+,;><50:;8,9
L’ensemble de ces critères doivent permettre au créateur
de répondre aux questions :
O J,9:3(*20,4:E2,
O 54685+;0:*588,9654+02B954:?6,+,*549533(:054
O J954:3,9*54*;88,4:9
O ";,29(;:8,9*8F4,(;>6;091,+F<,2566,865;8*,::,
3G3,*20,4:E2,
O ";,293F+0(9<(091,65;<508;:0209,865;82L(::,04+8,
&4,-509*,9*80:E8,9F:;+0F9,:2(*0)2,+FQ40,+,-(D54
5)1,*:0<,2,*8F(:,;8<(65;<5089,Q>,8+,95)1,*:0-9
9:8(:F.07;,9+,*533;40*(:054