a / academic activities

Damien Chaney
Associate Professor of Marketing
36 years old
[e-mail]
A / BIOGRAPHY
 CURRENT POSITION
ESC Troyes in Champagne, France – Associate Professor of Marketing (2012–present)
 EDUCATION
HDR degree in marketing (French Habilitation for Supervising Doctoral Research), Dijon
University of Management (University of Burgundy, France), 2016
Supervisor : Pr. Marc Filser
Ph.D in marketing, Dijon University of Management (University of Burgundy, France), 2008.
With Highest Honors
Supervisor : Pr. Marc Filser
M.S. Management (D.E.A), Dijon University of Management (University of Burgundy,
France), 2004, With Highest Honors.
M.A. Master in Management, Besançon University of Management (University of Franche-
Comté, France), 2003, With Highest Honors.
 ACADEMIC POSITIONS HELD
ESC Troyes in Champagne, France – Assistant Professor of Marketing (2009–2012)
University of Burgundy, France - Teaching Assistant in Marketing (2004–2009).
 OTHER POSITIONS
ESC Troyes in Champagne, France - Elected Member of the Board of Directors representing
the Faculty (2014-present)

HEC Montreal, Canada - Visiting scholar, April-May 2011.
 PROFESSIONAL AFFILIATION
Member of the French Marketing Association, the Association for Consumer Research and
the Academy of Marketing Science.
B / RESEARCH ACTIVITIES
 RESEARCH AREA
Institutional dynamics and the social evaluation of firms and markets – Places and
consumption – consumer behavior
 PUBLICATIONS
o Journal articles
21. Chaney Damien, Touzani Mourad and Ben Slimane (2017), Marketing to the (new)
generations: summary and perspectives. Journal of Strategic Marketing, 25, 3, 179-189. [ABS
ranking 2, FNEGE ranking 4, ABCD ranking A]
20. Humphreys Ashlee, Chaney Damien and Ben Slimane Karim (2017), Megamarketing in
contested markets: the struggle between maintaining and disrupting institutions.
Thunderbird International Business Review [ABS ranking 2, FNEGE ranking 4, ABCD ranking
B]
19. Chaney Damien and Martin Drew (2016), The role of shared values in
understanding loyalty over time: a longitudinal study on music festivals. Journal of Travel
Research, 56, 4, 507-520. [ABS ranking 4, FNEGE ranking 2, ABCD ranking A*]
18. Lunardo Renaud, Roux Dominique and Chaney Damien (2016), The evoking power of
servicescapes: Consumers' inferences of manipulative intent following service
environment-driven evocations. Journal of Business Research, 69, 6097-6105. [ABS ranking 3,
FNEGE ranking 2, ABCD ranking A]
17. Schultz Maryline, Chaney Damien and Debenedetti Alain (2016), An integrative
perspective of closeness in retailing: From retailers' sense-giving to consumers' sense-
making. Journal of Retailing and Consumer Services, 32, 218-226. [ABS ranking 2, FNEGE
ranking 3, ABCD ranking A]
16. Chaney Damien, Lunardo Renaud and Bressolles Gregory (2016), Making the retail store
a place of learning: The effects of in-store educational activities on retailer legitimacy and
consumer shopping intentions. Journal of Business Research, 69, 5886-5893 [ABS ranking 3,
FNEGE ranking 2, ABCD ranking A]

15. Chaney Damien, Ben Slimane Karim and Humphreys Ashlee (2016), Megamarketing
expanded by neo-institutional theory. Journal of Strategic Marketing, 24, 6, 470-483 [ABS
ranking 2, FNEGE ranking 4, ABCD ranking A]
14. Chaney Damien and Goulding Christina (2016), Dress, transformation and conformity in
the heavy rock subculture. Journal of Business Research, 69, 1, 155-165 [ABS ranking 3,
FNEGE ranking 2, ABCD ranking A]
13. Chaney Damien, Lunardo Renaud and Saintives Camille (2015), In-store quality
(in)congruency as a driver of perceived legitimacy and patronage behavior. Journal of
Retailing and Consumer Services, 24, 51-59. [ABS ranking 2, FNEGE ranking 3, ABCD ranking
A]
12. Ben Slimane Karim and Chaney Damien (2015), Towards marketing of functionality:
insights from Michelin and Hilti. Journal of Strategic Marketing, 23, 3, 225-237. [ABS ranking
2, FNEGE ranking 4, ABCD ranking A]
11. Chaney Damien and Ben Slimane (2014), La grille d’analyse néo-institutionnelle au
bénéfice de l’élargissement du marketing à des dimensions institutionnelle, Recherche et
Applications en Marketing, 29, 2, 99-117. [FNEGE ranking 2]
[English version: A neo-institutional analytic grid for extending marketing to institutional
dimensions]
10. Ben Slimane Karim, Chaney Damien and M’Bengue Ababacar (2014), Introducing
customer blindspots: a cognitive approach on non-customers, Journal of Strategic
Marketing, 22, 2, 135-148. [ABS ranking 2, FNEGE ranking 4, ABCD ranking A]
9. Chaney Damien and Roger Marschall (2013), Social legitimacy versus distinctiveness:
Mapping the place of consumers in the mental representations of managers in an
institutionalized environment, Journal of Business Research, 66, 9, 1550-1558. [ABS ranking 3,
FNEGE ranking 3, ABCD ranking A]
8. Chaney Damien (2012), The music industry in the digital age: consumer participation in
value creation, International Journal of Arts Management, 15, 1, 42-52. [FNEGE ranking 4,
ABCD ranking B]
7. Ben Slimane Karim and Chaney Damien (2011), Don’t stay so close to your customer: le
paradoxe de la satisfaction client, Décisions Marketing, 63, 73-78. [FNEGE ranking 3]
6. Chaney Damien (2011), Conquête ou fidélisation : la perception des stratégies
relationnelles d’un festival de musiques actuelles par ses organisateurs et par son public,
Décisions Marketing, 63, 49-59. [FNEGE ranking 3]
5. Chaney Damien (2010), L’apport des cartes cognitives à l’analyse des représentations
mentales, Recherche et Applications en Marketing, 25, 2, 93-115. [FNEGE ranking 2]
[English version : Analyzing mental representations: The contribution of cognitive maps]
4. Chaney Damien (2010), Fan-funded labels: what future for the recorded music industry?
Presentation of the two cases, MyMajorCompany and ArtistShare, International Journal of
Arts Management, 12, 2, 44-48. [FNEGE ranking 4, ABCD ranking B]

3. Chaney Damien (2010), L’industrie du disque à l’heure du numérique: quand les artistes
sont amenés à faire du marketing relationnel, Volume!, 7, 2, 149-160.
2. Chaney Damien (2009), Musique enregistrée et stratégie d’artistes, Décisions Marketing, 55,
65-67. [FNEGE ranking 3]
1. Chaney Damien (2008), Pourquoi acheter un CD quand on peut le télécharger? Une
approche exploratoire par le concept d’appropriation, Management et Avenir, 20, 30-48.
[FNEGE ranking 4]
o Book chapters
Chaney Damien (2013), Gouvernance d’une grande institution culturelle européenne : une
approche par les forces de l’environnement, In C. Ben-Hafaïedh et S. Boubaker (coord.),
De l’entrepreneuriat à la gouvernance : enjeux et perspectives, Hermes-Lavoisier, pp. 123-134.
Chaney Damien (2010), Les festivals de musiques actuelles entre recherche de légitimité
sociale et quête de performance économique. Comparaison d’un festival subventionné et
d’un festival privé, In I. Assassi, D. Bourgeon Renault et M. Filser (coord.), Recherches en
marketing des activités culturelles, Vuibert, pp. 339-355.
o Conferences
Lunardo Renaud, Chaney Damien and Bressolles Gregory (2016). The effects of in-store
cultural activities on consumer's perception of retailer's legitimacy and patronage
behavior, 44th Annual Conference of the Academy of Marketing Science, Lake Buena
Vista, USA.
Ben Slimane Karim, Chaney Damien, Vaara Eero and Tao Wang (2015), The revival of
absinthe, 32nd EGOS Colloquium, Naples, Italy.
Ben Slimane Karim, Chaney Damien and Tao Wang (2015), From individual to
organizational stigma, 6th International Research Meeting in Business and Management,
Nice, France.
Ben Slimane Karim, Chaney Damien, Tao Wang and Vaara Eero (2015), The revival of
absinthe, 31st EGOS Colloquium, Athens, Greece.
Lunardo Renaud, Bressolles Gregory and Chaney Damien (2015). Painting or scrapbooking
within the store: Field evidence for the effects of in-store cultural additional activities on
consumer, 31ème Congrès international de l’Association Française de Marketing,
Marrakech, Morocco.
Pulh Mathilde, Mencarelli Rémi and Chaney Damien (2013), Enrichir la compréhension des
musées de marque : une perspective patrimoniale, 31ème Congrès international de
l’Association Française de Marketing, Marrakech, Morocco.

Chaney Damien (2014), “Look!! I’m not the Same Person !” The role of clothing in consumers
escapism, Advances in Consumer Research, Baltimore, USA.
Schultz Maryline and Chaney Damien (2014), Creating closeness in retailing: comparing
retailers and consumers perspectives, EMAC, Valencia, Spain.
Lunardo Renaud, Chaney Damien and Roux Dominique (2014), Quality incongruency in
servicescapes as a driver of inferences of manipulative intent, La Londe 13th International
Research Conference in Service Management, La Londe Les Maures, France.
Ben Slimane Karim, Chaney Damien and Tao Wang (2014), How do firms answer to
stigmatization of customers?, 5th LAEMOS Colloquium “Constructing Alternatives: How
can we organize for alternative social, economic, and ecological balance?” La Havana,
Cuba.
Ben Slimane Karim, Chaney Damien and Tao Wang (2014), The revival of absinthe, 10th New
Institutionalism Workshop, Rome, Italy.
Pulh Mathilde, Mencarelli Rémi and Chaney Damien (2013), Le processus de
patrimonialisation d’une marque : étude ethnographique du musée d’entreprise Fallot,
12èmes Journées Normandes de Recherche sur la Consommation, Rouen, France.
Ben Slimane Karim, Chaney Damien and Tao Wang (2013), Boundary Work and
Deinstitutionalization, 29th EGOS Colloquium, Montreal, Canada.
Ben Slimane Karim and Chaney Damien (2013), Boundary Work and Deinstitutionalization:
The fate of Absinthe in France from Fairy to Poison, 9th New Institutionalism Workshop,
Warsaw, Poland.
Chaney Damien (2012), An Institutional Perspective of Consumer Loyalty: The Case of the
Music Festival Industry, 2012 Global Marketing Conference, Korean Association of
Marketing Science, Seoul, South Korea.
Chaney Damien (2011), Music industry at the digital age: let’s meet the consumer
collaborator, 11th International Conference on Arts and Cultural Management (AIMAC),
Antwerp, Belgium.
Chaney Damien (2011), Analyzing mental representations in marketing: the contribution of
cognitive mapping, Annual Conference of the Academy of Marketing Science, Coral
Gables, USA.
Chaney Damien (2008), La place du consommateur dans les représentations des managers:
l’apport de la cartographie cognitive, 24ème Congrès international de l’Association
Française de Marketing, Paris-bois de Vincennes, France.
Chaney Damien (2007), Le concept d’appropriation : une application au domaine de la
musique enregistrée, 6èmes Journées Normandes de Recherche sur la Consommation,
Rouen, France.
Chaney Damien (2005), Le rôle de l’environnement dans l’élaboration d’une politique de
communication : une approche conceptuelle par la Théorie Institutionnelle. Application