
In times of new hires, it seems they spend their first couple of days on paperwork rather than on
their real job. Further, when a document exists as email, physical file, and verbal approval, HR
departments can't keep track of the documents that were submitted.
When there's no central system, the IT department often is told after laptops and email accounts
have been set up that someone has joined, leaving them with "after the fact" work.
As a result, on day one, employees start their job without getting any work done and they make
a negative impression on the person with whom they spoke or interviewed, which undermines
the excitement they created with the interview process.
Common Onboarding Challenges
● Manual paper chasing for verification and payroll setup that is slow.
● Approval chains that hang up, with offer letters waiting for several approvals
● Lack of consistency in orientation, from one HR staff member to another.
● Late access to the system due to inadequate advance notice by IT
The result of each one is a barrier to the next. So an all-day journey, that is, the first week,
becomes an irritating first week.
What Makes Offboarding Difficult Without HRMS Software
One thing that is the same about employee onboarding and offboarding is that neither process
is structured: Offboarding is different though, as it involves financial settlements, legal
compliance, and asset recovery, and is done under time constraint.
Manual final settlement calculations are often prone to errors, especially when it involves
calculating of gratuity and leave encashment and calculating provident fund contribution based
on tenure and last drawn salary.
In addition, in Nepal specifically, expectations are clearly established in the Labour Act, 2074
concerning the time allowed to settle, and failing to do so introduces legal liability.
Common Offboarding Challenges
● Knowledge transfer that results in projects getting stalled when an employee moves on
to a new role or company
● Any company property that has not been returned such as laptops or identification cards
and access cards.
● Errors in manual final settlement processes that withhold payment or cause disputes
● Compliance documents not available on file when audited.Compliance documents not
present on file when audited.