
The Failure of Traditional OJT
Traditional On-the-Job Training often relies on shadowing, mentorship, or paper
manuals, which are slow, inconsistent, and cannot handle the volume of modern
knowledge. When an employee in Finance needs to verify a complex regulatory
compliance step, or a technician in Pharma needs to check a sterile protocol, the
answer must be immediate, not a search through a binder.
Microlearning snippets solve this by adhering to the principle of Just-in-Time (JIT)
learning: delivering focused, precise knowledge at the exact moment of need.
Pillar 1: Just-in-Time (JIT) Mobile Access
For true On-the-Job Training, knowledge must be retrievable on the devices
employees are already using, right at the point of action.
Mobile-First Deployment: The cornerstone is the Microlearning Application. It must
be fast, intuitive, and mobile-optimized. For a store associate in Retail, this means
pulling up a 60-second video on the new returns policy right at the checkout. For a
field engineer in Oil and Gas, it's instant access to a safety verification checklist via a
tablet.
Performance Support: The Microlearning Platform effectively turns the entire
knowledge base into an instant, searchable resource. This capability transforms the
system into an essential Microlearning Tool for error reduction and immediate
problem-solving, dramatically improving operational consistency.
Pillar 2: Singular Focus for Instant Application
Microlearning snippets maximize efficiency by committing to the "One Goal, One
Module" rule. This is critical for OJT, where time and attention are minimal.
Actionable Content: Every Microlearning Course addresses a single, high-priority
action. For a new hire in Banking, the course is not "Introduction to the Core
System," but "The two steps for correctly resetting a customer password." For a
worker in Mining, it is "How to perform the daily visual check on the conveyor belt
coupling."
Precision and Retention: This precision ensures the knowledge is instantly
understood and applied, reducing errors and accelerating the time-to-proficiency for
new employees—a key benefit across all sectors, including Insurance and Health
care.