! H! Q/8+(4.9.$#4!7(1!%#L.1!J3#%/+(4.!55M=!
! H! N(41$B$&$.-!9%%*/(!7(1!%#41#++9.(/*1!R!&'$+,9%.!(40$*#44(+(4.9&K!
,#/094.!4-%(11$.(*!7(1!9S/1.(+(4.1!J3#%/+(4.!5:M=!
!
4. En quoi l’analyse de chacun de ces documents sera-t-elle utile dans l’élaboration
du plan de communication ?!
! H! Document 11!2!T(*+(.!7'979,.(*!&9!%#++/4$%9.$#4!,#/*!*-,#47*(!9/)!
%#4.*9$4.(1!B/78-.9$*(1!7(1!0#G98(/*1=!U4!+(1198(!*911/*94.!#/!7(1!#V*(1!979,.-(1!
9/)!,(.$.1!B/78(.1!,#/**9$(4.!O.*(!(V$%9%(1=!
! H! Document 12!2!W/$7(!,#/*!$4.-8*(*!7(1!+(1198(1!&$-1!R!
&'-%#*(1,#419B$&$.-!(.!9/!.#/*$1+(!7/*9B&(!7941!&(1!%9+,984(1!7(!%#++/4$%9.$#4=!
!
5. Récapituler l’ensemble de votre analyse sous forme d’un tableau PESTEL.!
!
Facteur!Opportunités!Menaces!
Politique! C90#*$1(*!&(1!$4$.$9.$0(1!-%#$@/(1!1#/.(4/(1!,9*!7(1!,#&$.$@/(1!
,/B&$@/(1=! Q/%/4(!+(4.$#4!(),&$%$.(!7941!&(1!7#%/+(4.1=!
Économique!X4.-*O.!7(1!C*94D9$1!,#/*!,9*.$*!+9&8*-!&'$4E9.$#4=! Y9/11(!7(1!%#L.1!
JA-B(*8(+(4.K!%9*B/*94.1K!(.%=MK!&$+$.94.!,#.(4.$(&&(+(4.!&(!,#/0#$*!7'9%A9.!7(1!
%#41#++9.(/*1=!
Sociologique! N(41$B$&$.-!9%%*/(!9/!.#/*$1+(!7/*9B&(!(.!R!&9!%#41#++9.$#4!
&#%9&(=!Z#/0(&&(1!9..(4.(1!7(1!%#41#++9.(/*1!4-%(11$.94.!/4(!979,.9.$#4!%#41.94.(!
7(1!#V*(1=!
Technologique! U.$&$19.$#4!,#.(4.$(&&(!7(1!.(%A4#$(1!,#/*!,*#+#/0#$*!7(1!#V*(1!
-%#$@/(1!(.!*(1,#419B&(1=! Z#4!+(4.$#44-!7941!&(1!7#%/+(4.1=!
Écologique! Q..(4.(1!%*#$1194.(1!(40(*1!7(1!,*9.$@/(1!*(1,(%./(/1(1!7(!
&'(40$*#44(+(4.K!,#11$B$&$.-!7(!1(!7-+9*@/(*!,9*!7(1!(4898(+(4.1!-%#$@/(1!?#*.1=
!Z#4[*(1,(%.!7(!%(1!9..(4.(1!,#/094.!(4.*9\4(*!/4(!,(*.(!7'$+98(!#/!7(!%&$(4.]&(=!
Légal! ^-8&(+(4.9.$#41!?90#*$194.!&(1!,*9.$@/(1!7/*9B&(1!J()=!&9B(&1!
(40$*#44(+(4.9/)M=!Q/%/4(!+(4.$#4!(),&$%$.(!7941!&(1!7#%/+(4.1=!
!
N$!0#/1!90(_!7'9/.*(1!%#41$84(1!#/!1#/A9$.(_!9,,*#?#47$*K!S(!1/$1!7$1,#4$B&(!`!
!