Descriptif du poste (Customer service)

MGI Luxury Group, located in Bienne, Switzerland, is an international and innovative company of Movado
Group, Inc. which is a prestigious manufacturer and marketer of luxury and fashion timepieces under the
Movado, Concord, Ebel, ESQ by Movado, Coach, Tommy Hilfiger, Juicy Couture, Lacoste, Hugo Boss and
Scuderia Ferrari brands. Our products and people are recognized for their competitive edge in the highly
charged luxury/fashion market. The working environment of Movado Group, Inc. is entrepreneurial, people-
oriented, dynamic and fast-growing.
To reinforce our Customer Service department for our Licensed brands in Bienne, we are looking for a
Customer Service Trainee
dedicated on particular projects key for the development and internal reorganization of our activities
of customer care. Main projects for this assignment will be following :
° Optimization of execution processes for samples, spare parts and marketing products
° Creation of business follow-up dashboards
° Documentation of existing rules & process
These activities will be managed under the coordination of the Customer Service Department Director.
You are fluent in French and English and proficient in MS Office in particular Excel. You are precise
in your work, autonomous, accountable and at ease in communication.
We offer an interesting and challenging position within a multicultural and dynamic company, being in
touch with fascinating products and a very motivated team.
If this assignment motivates you, then don’t hesitate and submit your application to the following address:
MGI Luxury Group SA
Département des Ressources Humaines
Silver Tower
Rue de la Gare 2B, 2501 Bienne
Téléphone : 032 329 34 00
e-mail : recruitme[email protected]
For more information about our company,
visit us on www.movadogroupinc.com or
on www.dooldy.com/mgi