Revue num7 article5 ar

دا او دا 7 /2011
135
ﺔﻴﺤﺼﻝﺍ ﺕﺎﻤﺩﺨﻝﺍ ﺓﺩﻭﺠ
ﺕﺍﺭﺸﺅﻤﻝﺍﻭ ﺩﺎﻌﺒﻷﺍ ،ﺹﺌﺎﺼﺨﻝﺍ
ﺩ /ﺴﻴﺩﺒـﻤﻴﻬﻓ ﻲـــﺔ
ﺃ . لﻼﺒ ﺵﻭﻴﻭﺯ
ﺨﻤﻊﻤﺘﺠﻤﻝﺍﻭ ﺩﺎﺼﺘﻗﻻﺍ ﺭﻴﺒﻜﻝﺍ ﺏﺭﻐﻤﻝﺍ ﺭﺒ
ﺔﻨﻴﻁﻨﺴﻗ ﻱﺭﻭﺘﻨﻤ ﺔﻌﻤﺎﺠ
ﺹﺨﻠﻤ
ﻑﺩﻬﺘ ﺔﻝﺎﻘﻤﻝﺍ ﻩﺫﻫ ﺏﻨﺍﻭﺠﻝﺍ ﺩﺤﺃ لﻭﺎﻨﺘﺎﺒ ﻕﻠﻌﺘﻤﻝﺍﻝ ﻲﻓ ﺔﻠﺜﻤﺘﻤﻝﺍﻭ ،ﺔﻴﺤﺼﻝﺍ ﺕﺎﻤﺩﺨ ،ﺹﺌﺎﺼﺨ
ﺩﺎﻌﺒﺃﻭﺔﻴﺤﺼﻝﺍ ﺕﺎﻤﺩﺨﻝﺍ ﺓﺩﻭﺠ ﺕﺍﺭﺸﺅﻤ .ﻭﻝﺍ لﺜﻤﺘ ﻲﺘﻝﺍﺒﺍﻭﻀﻭ ﺞﺘﻨﻴ ﺎﻤ ﻯﻭﺘﺴﻤﻝ ﺔﻴﺴﺎﺴﻷﺍ ﻁ ﻡﺩﻘﻴ
ﺔﻴﺤﺼﻝﺍ ﺔﻴﺎﻋﺭﻝﺍ لﺎﺠﻤ ﻲﻓ ﺕﺎﻤﺩﺨ ﻥﻤ. ﺒﻓ ﺔﻴﻤﻫﻸﻝ ﺭﻅﻨﻝﺎ ﺔﻴﻭﻴﺤﻝﺍﺔﻴﺤﺼﻝﺍ ﺕﺎﻤﺩﺨﻠﻝ ﻭ ﺩﺍﺭﻓﻷﺍ ﺓﺎﻴﺤ ﻲﻓلﻜﻜ ﻊﻤﺘﺠﻤﻝﺍ ﻥﻤ ﻥﺎﻜ ،
ﻭ ﻡﺎﻤﺘﻫﻻﺍ ﻱﺭﻭﺭﻀﻝﺍﻨﻌﻝﺍﻭ ﺎﻬﻤﻴﺩﻘﺘ ﺔﻴﻔﻴﻜﺒ ﺔﻴﺎﺎﻬﺘﺩﻭﺠ ﻯﻭﺘﺴﻤﺒ.
Abstract
The aim of this study is to deal with the characteristics, dimensions and the indicators of
the quality health care. Those characteristics, dimensions and indicators which are
considered as the key measurements of the quality health care level.
Due to vital importance of the health care on the existence of people and the society, it
was necessary to pay attention to the quality and to the way of providing health care
services.
ﺔﻤﺩﻘﻤ ﻌﺘﺭﺒﺘ ﻥﻤ ﺓﺩﺤﺍﻭ ﺔﻴﺤﺼﻝﺍ ﺕﺎﻤﺩﺨﻝﺍﻭ ﺯﺭﺒﺃ ﻊﻤﺘﺠﻤﻝﺍ ﻲﻓ ﺩﺭﻔﻝﺍ ﺢﺒﺼﺃ ﻲﺘﻝﺍ ﺕﺎﻤﺩﺨﻝﺍ ﻡﻫﺃ
،ﺎﻬﻨﻋ ﺙﺤﺒﻴﻭ ﺯﻴﻤﺘﻝﺍ ﻥﻤ ﺔﻨﻴﻌﻤ ﺔﺠﺭﺩﺒ ﺎﻫﺩﻴﺭﻴﻭﺘﻹﺍﻥﺎﻘ .ﻭ ،ﺎﻬﻝ ﺔﺴﺎﻤ ﺔﺠﺎﺤﺒ ﻩﺭﺎﺒﺘﻋﺎﺒ ﺍﺫﻫ
ﺭ ﺽﺍﺭﻤﻷﺍ ﺽﻭﻤﻏﻭ ﻉﻭﻨﺘﻭ ﺓﺭﺜﻜﺒ ﺎﺴﺎﺴﺃ ﺔﻁﺒﺘﺭﻤﻝﺍﻭ ﺏﺎﺒﺴﺃ ﺓﺩﻌﻝ ﻰﻝﻭﻷﺍ ﺔﺠﺭﺩﻝﺎﺒ ﻊﺠﺍ
ﻭ ﺔﻴﻭﻀﻌﻝﺍﺔﻴﺴﻔﻨﻝﺍ ﺎﻬﻝ ﺽﺭﻌﺘﻴ ﻲﺘﻝﺍ ﻭﻲﻓ ﺎﻬﻨﻤ ﻲﻨﺎﻌﻴ ﺼﺎﻌﻤﻝﺍ ﺕﻗﻭﻝﺍﺭ.
ﻭﻫﺍ ﺕﺎﻤﺩﺨﻝﺍ ﻥﻤ ﻉﻭﻨﻝﺍ ﺍﺫﻬﻝ ﺔﺤﻠﻤﻝﺍ ﺔﺠﺎﺤﻝﺍ ﻩﺫﻫ ﺕﻤﺘﺤ لﺒﺎﻘﻤﻝﺎﺒ لﺒﻗ ﻥﻤ ﺍﺩﻴﺍﺯﺘﻤ ﺎﻤﺎﻤﺘ
ﺔﻴﺤﺼﻝﺍ ﺕﺎﺌﻴﻬﻝﺍﻭ ﺕﺎﺴﺴﺅﻤﻝﺍ ﺍ ﻭﺃ ﻲﻠﺤﻤﻝﺍ ﻯﻭﺘﺴﻤﻝﺍ ﻰﻠﻋ ﺀﺍﻭﺴﻭ ،ﻲﻝﻭﺩﻝ ﻰﻠﻋ لﻤﻌﻝﺎﺒ ﻙﻝﺫ

ا تا ةد : تااو دا ،ا......... .............................................شوز ،
136
ﻭ ﺭﻴﻭﻁﺘﻴﺒﻠﺘ لﺠﺃ ﻥﻤ ،ﻱﻭﻴﺤﻝﺍ ﻊﺒﺎﻁﻝﺍ ﺕﺍﺫ ﺕﺎﻤﺩﺨﻝﺍ ﻥﻴﺴﺤﺘ،ﺎﻬﻨﻋ ﺭﺒﻌﻤﻝﺍ ﺕﺎﺠﺎﻴﺘﺤﻻﺍ ﺔ
ﻭﺘﻝﺍﻪﺘﺭﻴﺜﻭ ﺩﻴﺍﺯﺘﻭ ﺎﻬﻴﻠﻋ ﺏﻠﻁﻝﺍ ﺔﻴﺭﺍﺭﻤﺘﺴﺎﺒ ﻡﺴﺘﺘ ﻲ، ﺯﻴﻜﺭﺘﻝﺎﺒ ﺏﻠﻁﻝﺍ ﺍﺫﻫ ﺯﻴﻤﺘ ﺏﻨﺎﺠ ﻰﻝﺇ
ﺔﻤﺩﻘﻤﻝﺍ ﺕﺎﻤﺩﺨﻝﺍ ﺓﺩﻭﺠ ﻭﺃ ﺔﻴﻋﻭﻨ ﻰﻠﻋ.
ﻥﻭﺒﺯﻝﺍ ﻥﺇ ﻭﺽﻴﺭﻤﻝﺍ ﻲﻓ لﺜﻤﻤﻝﺍﻱﺃ ، ﻱﺄﺒ ﻰﻀﺭﻴ ﺩﻌﻴ ﻡﻝ ،ﺔﻤﺩﺨﻝﺍ ﺏﻝﺎﻁ ﻡﺩﻘﺘ ﺔﻤﺩﺨ
ﻭ ﺢﻠﻴﻭ ﺎﺒﻠﻁﺘﻤ ﺢﺒﺼﺃ لﺒ ،ﻪﻝ ﺓﺩﺸﺒ ﻥﺃ ﻰﻠﻋﺎﻬﺒﻠﻁﻴ ﻲﺘﻝﺍ ﺔﻤﺩﺨﻝﺍ ﻥﻭﻜﺘ ﻯﻭﺘﺴﻤ ﺕﺍﺫ ﻪﻝ ﻡﺩﻘﺘ
ﻥﻴﻌﻤ ﺓﺩﻭﺠﻝﺍ ﻥﻤﻥﺎﻘﺘﻹﺍ ﻥﻤ ﺔﻨﻴﻌﻤ ﺔﺠﺭﺩﺒ ﻱﺃ ،.
ﻭ ﺕﺍﺭﻴﻐﺘﻤﻝﺍ ﻉﻭﻨﺘﻭ ﺓﺭﺜﻜﻝ ﺭﻅﻨﻝﺎﺒﻓﻝﺍ،ﺔﻴﺤﺼﻝﺍ ﺕﺎﺴﺴﺅﻤﻝﺍ ﻁﺎﺸﻨ ﻲﻓ ﺕﺍﺭﺜﺅﻤ ﺔﺼﺎﺨ
ﻯﻭﺘﺴﻤ ﻰﻠﻋﻲﺠﺭﺎﺨﻝﺍ ﻁﻴﺤﻤﻝﺍ )ﻭ ﻉﻭﻨﺘ ،ﺕﺎﻴﻌﻤﺠﻝﺍ ،ﻡﻴﻅﻨﺘﻝﺍﻭ ﻥﻴﻨﺍﻭﻘﻝﺍ ،ﻰﻀﺭﻤﻝﺍﺍﺯﺘ ﺩﻴ
،ﺽﺍﺭﻤﻷﺍ ﻨﻜﺘﻝﺍ ﺭﻭﻁﺘﻝﺍﻭ ﻲﺠﻭﻝﻭﻲﻤﻠﻌﻝﺍ...ﺦﻝﺍ(ﺠ ،ﺀﺎ ﺕﻡﺎﻤﺘﻫﻻﺍ ﺔﻴﻤﺘﺤ ﻭ ﺭﻴﻭﻁﺘﺒ ﺔﻴﻗﺭﺘ
ﻭ ﺓﺀﺎﻔﻜ ﻥﻤ ﻊﻓﺭﻠﻝ ﺀﺍﺩﻷﺍﺔﻤﺩﻘﻤﻝﺍ ﺕﺎﻤﺩﺨﻝﺍ ﺔﻴﻠﻋﺎﻓ .ﻭﺤﻨ ﻪﺠﻭﺘﻝﺍ ﻥﺎﻜ ﺎﻨﻫ ﻥﻤ ﺩﺎﻤﺘﻋﺍ ﻥﻤ ﺔﻠﻤﺠ
ﺩﺎﻌﺒﻷﺍ ﻭ ﺕﺍﺭﺸﺅﻤﻝﺍﻭ ﺩﻴﺩﺤﺘ ﺎﻬﻝﻼﺨ ﻥﻤ ﻥﻜﻤﻴ ﻲﺘﻝﺍ ﻯﻭﺘﺴﻤ ﻁﺒﻀ ،ﺔﻴﺤﺼﻝﺍ ﺕﺎﻤﺩﺨﻝﺍ ﺓﺩﻭﺠ
ﻭ ﻲﻠﻤﻌﻝﺍ ﻕﻴﺒﻁﺘﻝﺎﺒ ﺍﺫﻫﺏﻭﻠﺴﻷ ﺓﺩﻭﺠﻝﺍ ﺓﺭﺍﺩﺇ ﺔﻴﺤﺼﻝﺍ ﺕﺎﻤﺩﺨﻝﺍ ﻉﺎﻁﻗ ﻲﻓ ﺔﻠﻤﺎﺸﻝﺍ.
ﺔﻠﺨﺍﺩﻤﻝﺍ ﻩﺫﻫ لﻼﺨ ﻥﻤﻓ ﺭﻨﻭ ،ﺩﻴلﻭﻷﺍ ﻡﺎﻘﻤﻝﺍ ﻲﻓ، ﻊﻤ ﺔﻴﺤﺼﻝﺍ ﺔﻤﺩﺨﻝﺍ ﺓﺩﻭﺠﺒ ﻑﻴﺭﻌﺘﻝﺍ
ﺹﺌﺎﺼﺨﻝﺍ ﺽﻌﺒﻝ ﺽﺭﻌﺘﻝﺍ ﺔﻝﻭﺎﺤﻤ ،ﺎﻬﻝ ﺓﺯﻴﻤﻤﻝﺍ ﻰﻝﺇ ﺔﻓﺎﻀﻹﺎﺒﺍﻷ ﺔﻴﻤﻫﺎﻬﻴﺴﺘﻜﺘ ﻲﺘﻝﺍ ﺔﻴﻠﻤﻋ
ﻤﺩﺨﻝﺍ ﻥﻤ ﻉﻭﻨﻝﺍ ﺍﺫﻫ ﻡﻴﺩﻘﺘﻭ ﻥﺎﻘﺘﻹﺍ ﻥﻤ ﺓﺭﺒﺘﻌﻤ ﺔﺠﺭﺩ ﻰﻠﻋ ﺕﺎﺯﻴﻤﺘﻝﺍ ، ﺓﺭﺎﺸﻹﺍ ﺍﺫﻜﻭ
ﻝﺕﺎﻤﺩﺨﻝﺍ ﻩﺫﻫ لﺜﻤ ﺓﺩﻭﺠ ﻲﻓ ﺓﺭﺜﺅﻤﻝﺍ لﻤﺍﻭﻌﻝﺍ ﺽﻌﺒ .ﻭﺔﻝﻭﺎﺤﻤ ،ﻲﻨﺎﺜﻝﺍ ﻡﺎﻘﻤﻝﺍ ﻲﻓ لﻤﻌﻝﺍ
ﻭﺩﺎﻌﺒﻷﺍ ﻙﻠﺘ ﻰﻠﻋ ﺯﻴﻜﺭﺘﻝﺍ ﻭ ﺎﻬﻨﺄﺸ ﻥﻤ ﻲﺘﻝﺍ ﺕﺍﺭﺸﺅﻤﻝﺍ ﺍﺫﻜﻥﻴﻜﻤﺘ ﻥﻭﺅﺸ ﻰﻠﻋ ﻥﻴﻤﺌﺎﻘﻝﺍ
ﺕﺎﺴﺴﺅﻤﻝﺍ ﺔﻴﺤﺼﻝﺍ ﺨﻝﺍ ﺓﺩﻭﺠ ﻯﻭﺘﺴﻤ ﻁﺒﻀ ﻥﻤ ﺕﺎﺠﺎﻴﺘﺤﺍﻭ ﻕﻓﺍﻭﺘﻴ ﺎﻤﺒ ﺎﻬﻨﻭﻤﺩﻘﻴ ﻲﺘﻝﺍ ﺕﺎﻤﺩ
ﻭﺕﺎﺒﻏﺭ ﻤﺎﻬﺒﻠﻁﻴ ﻥﻰﻀﺭﻤﻝﺍ ﺔﺼﺎﺨ ،.
1. ﻤﺩﺨﻝﺍ ﺓﺩﻭﺠﺕﺎ ﺔﻴﺤﺼﻝﺍ :ﻑﻴﺭﻌﺘﻝﺍ ﻭ ﺹﺌﺎﺼﺨﻝﺍ
ﻤﻭﻤﻋ ﺕﺎﻤﺩﺨﻝﺍ ﻉﺎﻁﻗ ﺩﻬﺸﻴـﻭ ﺎﻌﻴﺭﺴ ﺍﻭﻤﻨ ﺎﺍﺩﻴﺍﺯﺘﻤ .ﻫ ﻡﻭﻴﻝﺍ ﻪﺠﻭﺘﻝﺎﻓــ ﻭﺤﻨ ﻭ
ﺠﻤ ﻲﻓ ﺭﺎﻤﺜﺘﺴﻻﺍـلﺎ ﻊﻤﺘﺠﻤﺒ ﻑﺭﻌﺘ ﺔﺒﻘﺤﻝﺍ ﻩﺫﻫ ﺕﺤﺒﺼﺃ ﻰﺘﺤ ،ﺕﺎﻤﺩﺨﻝﺍ ﻡﻴﺩﻘﺘ
ﺕﺎﻤﺩﺨﻝﺍ
)1(
.ﺎﺘﻨﺇ ﻯﻭﺘﺴﻤ ﻥﺃ ﺕﺎﺴﺍﺭﺩﻝﺍ ﺽﻌﺒ ﺕﺭﻬﻅﺃ ﺙﻴﺤ ﻲﻓ ،ﺎﻜﻴﺭﻤﺄﺒ ﺕﺎﻤﺩﺨﻝﺍ ﻉﺎﻁﻗ ﺔﻴﺠ
ﺔﺒﺴﻨ ﻎﻠﺒ ،ﺓﺭﻴﺨﻷﺍ ﺕﺍﻭﻨﺴﻝﺍ74 %ﻲﻤﻭﻘﻝﺍ ﻲﻌﻠﺴﻝﺍ ﺞﺘﺎﻨﻝﺍ ﻲﻝﺎﻤﺠﺇ ﻥﻤ
)2(
. ﺱﻔﻨ ﺕﻨﻴﺒ ﺎﻤﻜ
لﺜﻤﻴ ﺔﻤﺩﻘﺘﻤﻝﺍ لﻭﺩﻝﺍ ﻲﻓ ﻲﻤﻭﻘﻝﺍ ﻲﻌﻠﺴﻝﺍ ﺞﺘﺎﻨﻝﺍ ﻰﻝﺇ ﺕﺎﻤﺩﺨﻝﺍ ﺔﺒﺴﻨ ﻥﺃ ﺕﺎﺴﺍﺭﺩﻝﺍ2/3 ﻰﻝﺇ
3/4 .ﺕﺎﻤﺩﺨﻝﺍ ﻉﺎﻁﻘﺒ ﻥﻴﻠﻤﺎﻌﻝﺍ ﺩﺩﻋ ﺩﻴﺯﺘ ﻰﻝﺇ ﺕﺎﺴﺍﺭﺩﻝﺍ ﺽﻌﺒ ﺭﻴﺸﺘ ﺎﻤﻜ . ﻲﻔﻓ ﻼﺜﻤ ﺍﺭﺘﻠﺠﻨﺍ
ﻥﻤ ﻊﻔﺘﺭﺍ ﻉﺎﻁﻘﻝﺍ ﺍﺫﻬﺒ لﺎﻤﻌﻝﺍ ﺩﺩﻋ ﻥﺎﺒ ﺕﺎﻴﺌﺎﺼﺤﻹﺍ ﺽﻌﺒ ﺕﺭﻬﻅﺃ40 % ﻡﺎﻋ1940 ﻰﻝﺇ
70 % ﻡﺎﻋ1993 . لﻴﻐﺸﺘﻠﻝ ﻲﻨﻁﻭﻝﺍ ﺩﻬﻌﻤﻝﺍ ﺕﺎﻴﺌﺎﺼﺤﺇ ﺕﺭﻬﻅﺃ ﺩﻘﻓ ﺎﺴﻨﺭﻔﺒ ﺎﻤﺃ INSEE
)3(
ﺔﻨﺴ ﻥﻴﺒ ﺔﻝﺎﻤﻌﻝﺍ ﻡﺠﺤ ﺭﻭﻁﺘ ﻥﺄﺒ1949 ﻭ1998 ﻲﻝﺎﺘﻝﺍ ﻭﺤﻨﻝﺍ ﻰﻠﻋ ﻥﺎﻜ:
- ﺔﺒﺴﻨ ﺩﻘﻓ ﻲﺤﻼﻔﻝﺍ ﻉﺎﻁﻘﻝﺍ80 % ﻥﻤ،ﺔﻠﻤﺎﻌﻝﺍ ﺩﻴﻝﺍ
- ﺩﻘﻓ ﻲﻋﺎﻨﺼﻝﺍ ﻉﺎﻁﻘﻝﺍ11 %،ﺔﻠﻤﺎﻌﻝﺍ ﺩﻴﻝﺍ ﻥﻤ

دا او دا 7 /2011
137
- ﺕﺎﻤﺩﺨﻝﺍ ﻉﺎﻁﻗ ـﺒ ﻪﺒ ﺔﻝﺎﻤﻌﻝﺍ ﻡﺠﺤ ﺩﻴﺍﺯﺘ2.3 .ﻭ ﺔﺒﺴﻨ ﺎﻴﻝﺎﺤ لﺜﻤﻴ64 % ﺩﻴﻝﺍ ﻥﻤ
ﺎﺴﻨﺭﻔﺒ ﺔﻁﺸﻨﻝﺍ ﺔﻠﻤﺎﻌﻝﺍ .
ﻰﻠﻋ ﻪﻠﺨﺩ ﻥﻤ ﻲﺒﻭﺭﻭﻷﺍ ﺩﺭﻔﻠﻝ ﻕﺎﻔﻨﻹﺍ ﻡﺠﺤ ﻰﻠﻋ ﺕﻴﺭﺠﺃ ﻲﺘﻝﺍ ﺕﺎﺴﺍﺭﺩﻝﺍ ﺽﻌﺒ ﺎﻤﺃ
ﺕﻠﺼﻭ ﺎﻬﻨﺄﺒ ﺕﺭﻬﻅﺃ ﺩﻘﻓ ،ﺕﺎﻤﺩﺨﻝﺍ70% ﺔﻴﺤﺼﻝﺍ ﺕﺎﻤﺩﺨﻝﺍ ﻰﻠﻋ ﻕﺎﻔﻨﻹﺍ ﻡﺠﺤ لﺜﻤﻴ ﻥﻴﺃ ،
22%
)4(
.
1.1 .ﺔﻴﺤﺼﻝﺍ ﺔﻤﺩﺨﻝﺍ ﻑﻴﺭﻌﺘ
ﺔﺼﺎﺨ ﻡﻴﻫﺎﻔﻤ ﻡﻴﺩﻘﺘ ﺩﻭﻨ ﺔﻴﺤﺼﻝﺍ ﺔﻤﺩﺨﻝﺎﺒ ﺔﺼﺎﺨﻝﺍ ﻑﻴﺭﺎﻌﺘﻝﺍ ﺽﻌﺒﻝ ﺽﺭﻌﺘﻝﺍ لﺒﻗ
ﻲﺴﻨﺭﻔﻝﺍ ﺩﺠﻨﻤﻝﺍ ﻩﺩﺭﻭﺃ ﻱﺫﻝﺍ ﻑﻴﺭﻌﺘﻝﺍ ﻡﻴﺩﻘﺘ ﻥﻜﻤﻴ ﻕﺎﻴﺴﻝﺍ ﺍﺫﻫ ﻲﻓ ﻭ ،ﺎﻤﻭﻤﻋ ﺔﻤﺩﺨﻝﺎﺒ
Grand Larousse Encyclopédique "ﺸﻨﻝ ﻱﺩﺎﻤ ﺭﻴﻏ ﺝﻭﺘﻨﻤ ﻲﻫ ﺔﻤﺩﺨﻝﺍ ،ﻥﺎﺴﻨﻹﺍ ﻁﺎ
ﻭﺎﻤ ﺔﺠﺎﺤ ﺔﻴﺒﻠﺘﻝ ﻪﺠﻭﻤﻝﺍ"
)5(
. ﻝﺍ ﺍﺫﻫ ﺎﻬﻠﻤﺤﻴ ﻲﺘﻝﺍ ﺔﻴﺅﺭﻝﺎﻓ لﻴﺨﺘﻝ ﺎﻌﺴﺍﻭ لﺎﺠﻤﻝﺍ ﻙﺭﺘﺘ ﻑﻴﺭﻌﺘ
ﻭ ﺔﻤﺩﺨﻝﺍ ﺔﻌﻴﺒﻁ ﺩﻴﺩﺤﺘ ﻲﻝﺎﺘﻝﺎﺒﻭ ﺔﺼﺎﺨ ﺕﺎﺴﺴﺅﻤ ﻥﻭﻜﺘ ﺩﻗ ،ﺎﻬﻨﻤ ﺩﻴﻔﺘﺴﻤﻝﺍ ﻑﺭﻁﻝﺍ ﻭﺃ ﺔﻬﺠﻝﺍ
ﺩﺍﺭﻓﺃ ،ﺔﻤﺎﻋ ﻭﺃ...ﺦﻝﺍ.
ﻰﻝﺇ ﺏﻫﺫ ﺭﺨﺁ ﻑﻴﺭﻌﺘ ﻙﺎﻨﻫ ﺔﻤﺩﺨﻝﺍ ﺭﺎﺒﺘﻋﺍ ﺎﻬﻨﺃ ﻰﻠﻋ" ﻥﻜﻤﻴ ﺀﺍﺩﺃ ﻭﺃ لﻌﻓ ﻱﺃ ﻪﻤﺩﻘﻴ ﻥﺃ
ﻭ ،ﻙﻠﻤﺘ ﻱﺃ ﻪﻨﻋ ﺞﺘﻨﻴ ﻻﻭ ،ﺱﻭﻤﻠﻤ ﺭﻴﻏ ﻩﺭﻫﻭﺠ ﻥﻭﻜﻴﻭ ،ﺭﺨﺁ ﻑﺭﻁ ﻰﻝﺇ ﺎﻤ ﻑﺭﻁ ﻥﺃ
ﻥﻭﻜﻴ ﻻ ﺩﻗ ﻭﺃ ﻱﺩﺎﻤ ﺝﺎﺘﻨﺈﺒ ﻁﺒﺘﺭﻤ ﻥﻭﻜﻴ ﺩﻗ ﻪﺠﺎﺘﻨﺇ"
)6(
.
ﻡﺩﻋ ﺔﻴﺼﺎﺨ ﺩﻜﺅﻴ ﺎﻤﻜ ،ﺔﻤﺩﺨﻠﻝ ﺱﻭﻤﻠﻤﻝﺍ ﺭﻴﻏ ﺏﻨﺎﺠﻝﺍ ﻰﻝﺇ ﺎﺴﺎﺴﺃ ﺭﻴﺸﻴ ﻑﻴﺭﻌﺘﻝﺎﻓ
ﻤﺘﻝﺍﺕﺎﺠﺘﻨﻤﻠﻝ ﺔﺒﺴﻨﻝﺎﺒ لﺎﺤﻝﺍ ﻭﻫ ﺎﻤ لﺜﻤ ﻙﻠ ﻭ ﻊﻠﺴ ﻥﻤ ،ﺔﻴﺩﺎﻤﻝﺍﻊﺌﺎﻀﺒ .ﻭ ﺔﻴﻨﺎﻜﻤﺇ ﻲﻨﻌﻴ ﺍﺫﻫ
ﺎﻬﻜﻠﻤﺘ ﻥﻭﺩ ،ﺎﻀﺭﻝﺍ ﻕﻴﻘﺤﺘ ﻱﺃ ،ﺎﻤ ﺔﺠﺎﺤ ﺔﻴﺒﻠﺘﺒ ﺎﻬﺒ ﻉﺎﻔﺘﻨﻻﺍ.
ﻭ ﻲﻓ لﺜﻤﺘﺘ ﺔﻤﺩﺨﻝﺍ ﻥﺄﺒ لﻭﻘﻴ ﻱﺫﻝﺍ ﻑﻴﺭﻌﺘﻝﺍ ﺝﺍﺭﺩﺇ ﻥﻜﻤﻴ ﻕﺎﻴﺴﻝﺍ ﺕﺍﺫ ﻲﻓ " ﻊﻴﻤﺠ
ﺕﺎﻁﺎﺸﻨﻝﺍﺩﻝ لﻭﺒﻘﻝﺍﻭ ﺎﻀﺭﻝﺍ ﻕﻘﺤﺘ ﻲﺘﻝﺍ ﺕﺎﻴﻠﻤﻌﻝﺍﻭﻭ ﻥﻤﺜ لﺒﺎﻘﻤ ﻙﻠﻬﺘﺴﻤﻝﺍ ﻯ ﻥﺃ ﻥﻭﺩ
ﺄﻁﺨ ﻱﺃ ﺎﻬﻤﻴﺩﻘﺘ ﻥﻤﻀﺘﻴ"
)7(
. ﻥﻤ ﺔﻤﺩﻘﻤﻝﺍ ﺔﻤﺩﺨﻝﺍ ﻭﻠﺨ ﻭﻫ ﺭﺨﺁ لﻤﺎﻋ ﻑﻴﻀﻴ ﻑﻴﺭﻌﺘﻝﺍ ﺍﺫﻬﻓ
ﺫﻬﻝ ﺎﻤﻝ ،ﺄﻁﺨ ﻭﺃ ﺏﻴﻋ ﻱﺃﺀﺍﻭﺴﻝﺍ ﻰﻠﻋ ﺎﻬﻨﻤ ﺩﻴﻔﺘﺴﻤﻝﺍﻭ ﺎﻬﻤﺩﻘﻴ ﻥﻤ ﻰﻠﻋ ﻲﺒﻠﺴ ﺭﻴﺜﺄﺘ ﻥﻤ ﺍ .
ﻭﻝﺍ ﺔﻤﺩﺨﻝﺍ ﻰﻠﻋ ﺎﻤﺎﻤﺘ ﻕﺩﺼﻴ ﺎﻤ ﺍﺫﻫﻭ ﺓﺀﺎﻔﻜ ﺎﻫﺅﺍﺩﺃ ﺏﻠﻁﺘﻴ ﻲﺘﻝﺍ ،ﺔﻴﺤﺼﺔﻴﻝﺎﻌﻓ ،ﻥﻴﺘﻴﻝﺎﻋ
ﺎﻴﺤ ﻰﻠﻋ ﻲﺒﻠﺴ ﺭﻴﺜﺄﺘ ﻥﻤ ﻪﻝ ﺎﻤﻝ ﺄﻁﺨﻝﺍ لﺎﺠﻤ ﺹﻴﻠﻘﺘ ﻥﺎﻤﻀﻝﺔﻤﺩﻘﻤﻝﺍ ﺔﻤﺩﺨﻝﺍ ﻥﻤ ﺩﻴﻔﺘﺴﻤﻝﺍ ﺓ .
ﻭ ﺓﺭﺎﺸﺇ ﺍﺫﻫ ﻲﻓﻭﺔﻝﺄﺴﻤ ﻰﻠﻋ ﺩﻴﻜﺄﺘ ﻭ ﺎﻤﻭﻤﻋ ﺔﻤﺩﺨﻝﺍ ﻡﻴﺩﻘﺘ ﻲﻓ ﺓﺩﻭﺠﻝﺍ ﻪﺠﻭ ﻰﻠﻋ ﺔﻴﺤﺼﻝﺍ
ﺹﻭﺼﺨﻝﺍ.
ﺕﺀﺎﺠ ﺹﻭﺼﺨﻝﺍ ﺍﺫﻬﺒﻭﻑﻴﺭﺎﻌﺘﻝﺍ ﻭ ،ﺔﻤﺩﺨﻝﺍ ﺓﺩﻭﺠﺒ ﺔﻘﻠﻌﺘﻤﻝﺍ ﻯﺭﻴ ﻕﺎﻴﺴﻝﺍ ﺍﺫﻫ ﻲﻓ
ﺹﺘﺨﻤﻝﺍ ﺓﺩﻭﺠﻝﺍ لﺎﺠﻤ ﻲﻓ Feigenbaum ﻥﺃ " ﺓﺩﻭﺠﻝﺍ ﺔﻓﺎﻜ ﺕﺍﺩﻭﻬﺠﻤ لﻤﺎﻜﺘ ﻲﻫ
ﻭ ﻡﺎﺴﻗﻷﺍﻭ ﺔﻁﺸﻨﻷﺍ ﺀﻼﻤﻌﻝﺍ ﺕﺎﻌﻗﻭﺘ ﻲﺒﻠﺘ ﺔﻤﺩﺨ ﺝﺎﺘﻨﺇ ﻡﺘﻴ ﺎﻬﻝﻼﺨ ﻥﻤ ﻲﺘﻝﺍ"
)8(
.ﻴ ﺯﻜﺭ
ﻭ ﻕﻴﺴﻨﺘﻝﺍ ﻲﻠﻤﺎﻋ ﻰﻠﻋ ﻑﻴﺭﻌﺘﻝﺍ لﻤﻌﻝﺍ ﺔﺌﻴﺒ ﻯﻭﺘﺴﻤ ﻰﻠﻋ لﻤﺎﻜﺘﻝﺍ لﻴﻌﻔﺘ لﺠﺃ ﻥﻤ ،ﺔﻴﻠﺨﺍﺩﻝﺍ
ﻭ ﺀﺍﺩﻷﺍﺎﻬﻝ ﻁﻁﺨﻤﻝﺍ ﻑﺍﺩﻫﻷﺍ ﻍﻭﻠﺒ.
ﻭ ﺎﻴﺸﺎﻤﺘ ﻯﺭﻴ ﻕﺒﺎﺴﻝﺍ ﺡﺭﻁﻝﺍ Badiru ﻥﺃ "ﻭﺘﻤ ﻯﻭﺘﺴﻤ ﻰﻠﻋ ﺩﻜﺅﺘ ﺔﻤﺩﺨﻝﺍ ﺓﺩﻭﺠ ﻥﺯﺍ
ﻭ ﺔﻤﺩﺨﻝﺍ ﺎﻬﺒ ﺯﻴﻤﺘﺘ ﺕﺎﻔﺼﺍﻭﻤﻝﻤﻝﺍﻭ ﺔﻴﻤﺩﺨﻝﺍ ﺔﺴﺴﺅﻤﻝﺍ ﺓﺭﺩﻗ ﻰﻠﻋ ﺔﻴﻨﺒ ،ﺀﻼﻤﻌﻝﺍ ﺕﺎﺠﺎﻴﺘﺤﺍ

ا تا ةد : تااو دا ،ا......... .............................................شوز ،
138
ﺔﻴﻝﻭﺅﺴﻤ ﻲﻫ ﺀﻼﻤﻌﻝﺍ ﺕﺎﻴﺠﺎﺤ ﻉﺎﺒﺸﺇ ﻰﻠﻋ ﺔﻤﺩﺨﻝﺍ ﺓﺭﺩﻗ ﺩﺩﺤﺘ ﻲﺘﻝﺍ ﺕﺎﻔﺼﺍﻭﻤﻝﺍ ﻉﻭﻤﺠﻤ ﻥﺃﻭ
ﻅﻨﻤﻝﺍ ﻲﻓ لﻤﺎﻋ ﻭﺃ ﻡﺩﺨﺘﺴﻤ لﻜ ﺔﻤ"
)9(
.
ﻕﺒﺎﺴﻝﺍ ﺡﺭﻁﻝﺎﻓﻭ ﻻﺃ ﻡﻬﻤ لﻤﺎﻋ ﻑﻴﻀﻴﺎﺒﺘﻋﺍ ﻭﻫ ،ﻊﻴﻤﺠﻝﺍ ﺔﻴﻝﻭﺅﺴﻤ ﺔﻤﺩﺨﻝﺍ ﺓﺩﻭﺠ ﺭ
ﻭﻰﻠﻋ ﺎﺴﺎﺴﺃ ﺯﻜﺘﺭﺘ ﻯﺩﻤﻝﺍ ﺔﻠﻴﻭﻁ ﺔﻴﺠﻴﺘﺍﺭﺘﺴﺇ ﻡﻴﻤﺼﺘ ﺏﻠﻁﺘﻴ ﺎﻤ ﺍﺫﻫ:
- ﺇ ﻙﺍﺭﺩﻭ ،ﺀﻼﻤﻌﻝﺍ ﺕﺎﻌﻗﻭﺘﻝ ﺓﺭﺍﺩﻹﺍﺔﻤﺩﻘﻤﻝﺍ ﺔﻤﺩﺨﻝﺍ ﻯﻭﺘﺴﻤﻝ ﺀﻼﻤﻌﻝﺍ ﻙﺍﺭﺩﺇ.
- ﺠﻭﺘ ﺔﺤﻀﺍﻭ ﺔﻴﺅﺭ ﻰﻠﻋ ﻡﻭﻘﺘ ﺔﻴﺠﻴﺘﺍﺭﺘﺴﺇ ﺔﻁﺨ ﻊﻀﻭ ﺓﻭﺠﻓ ﻱﺃ ﻰﻠﻋ ﺏﻠﻐﺘﻝﺍ ﻭﺤﻨ ﻪ ﻲﻓ
،ﺀﺍﺩﻷﺍ ﻭﺸﺒ ﻲﻀﺭﺘ ﺔﻤﺩﺨ ﻡﻴﺩﻘﺘ ﺎﻬﻓﺩﻫ ﻥﻭﻜﻴ ﺝﺭﺎﺨﻭ لﺨﺍﺩ ﺀﻼﻤﻌﻝﺍ ﺕﺎﺠﺎﻴﺘﺤﺍ ﺭﻴﺒﻜ لﻜ
،ﺔﻤﻅﻨﻤﻝﺍﻭﺎﻬﻨﻋ ﺭﺒﻌﻤﻝﺍ ﻡﻬﺘﺎﻌﻗﻭﺘ ﺔﻴﺒﻠﺘﺒ ﻙﻝﺫ.
- ﻭ ﺕﺎﺤﺍﺭﺘﻗﻻﺍ ﻡﻴﺩﻘﺘﻭ ،لﻜﺎﺸﻤﻝﺍ لﺤﻭ لﻴﻠﺤﺘﻭ ﺹﻴﺨﺸﺘ ﻲﻓ ﻥﻴﻠﻤﺎﻌﻝﺍ ﺔﻜﺭﺎﺸﻤ ﻲﻓ ﻙﻝﺫ
ﺓﺩﻭﺠﻝﺍ ﻕﺭﻓ ﻭﺃ لﻤﻌﻝﺍ ﻕﺭﻓ ﺭﺎﻁﺇ .
- ﺔﻓﺎﻘﺜ ﻕﻠﺨ ﻤﻴﻅﻨﺘﻭ ،لﻴﻤﻌﻝﺍ ﺀﺎﻀﺭﺇ ﻰﻠﻋ لﻤﻌﻝﺍﻭ ﺓﺩﻭﺠﻝﺎﺒ ﻊﻴﻤﺠﻝﺍ ﻡﺍﺯﺘﻝﺍ ﺦﺴﺭﺘ ﺔﻴ ﻙﻝﺫ
لﻤﻌﻝﺍ ﺏﻨﺍﻭﺠ ﻊﻴﻤﺠﻝ ﺭﻤﺘﺴﻤﻝﺍ ﻥﻴﺴﺤﺘﻝﺍ ﺔﺴﺎﻴﺴ ﻲﻨﺒﺘ لﻼﺨ ﻥﻤ.
ﺭﻭﻅﻨﻤ ﻥﻤ ﺕﺎﻤﺩﺨﻝﺍ لﺎﺠﻤ ﻲﻓ ﺓﺩﻭﺠﻝﺍ ﻊﻤ لﻤﺎﻌﺘﻝﺍ ﺓﺭﻭﺭﻀ ﻰﻝﺇ ﺩﻭﻘﻴ ﺡﺭﻁﻝﺍ ﺍﺫﻬﻓ
لﻤﻋ ﺞﻤﺎﻨﺭﺒ ﻥﻤﻀ ﻙﻝﺫﻭ ،ﻱﺩﺎﻤﻝﺍ ﺝﺎﺘﻨﻹﺍ لﺎﺠﻤ ﻲﻓ لﺎﺤﻝﺍ ﻭﻫ ﺎﻤﻜ ،ﻲﻠﻜ ﺓﺭﺍﺩﻹ لﻤﺎﻜﺘﻤ
ﻥﻴﺴﺤﺘﻝﺍ ﻭﺃ ﺔﻠﻤﺎﺸﻝﺍ ﺓﺩﻭﺠﻝﺍﻭ ،ﺔﻤﺩﻘﻤﻝﺍﻭ ﺔﺠﺘﻨﻤﻝﺍ ﺕﺎﻤﺩﺨﻝﺍ ﺓﺩﻭﺠﻝ ﺭﻤﺘﺴﻤﻝﺍ ﺭﻭﻅﻨﻤ ﻕﻓﻭ ﺍﺫﻫ
ﻲﻋﺍﺭﻴ ﻲﻤﻠﻋﻭ ،ﻥﻴﺭﻴﺴﻤﻭ لﺎﻤﻋ ﻥﻤ ،ﻲﻠﺨﺍﺩﻝﺍ لﻴﻤﻌﻝﺍ ﺢﻝﺎﺼﻤﻝﺍ ﺏﻝﺎﻁ ﻭﺃ ﻥﻭﺒﺯﻝﺍ ،ﻲﺠﺭﺎﺨ
ﻭ ،ﺔﻤﺩﺨﻝﺍلﺎﻤﻝﺍ ﺱﺃﺭ ﺏﺎﺤﺼﺃ ﻭﻥﻴﻤﻫﺎﺴﻤﻝﺍ.
ﻭ ﺎﻴﺸﺎﻤﺘﻝﺍﻭﻤﻝﺍ ﻑﻴﺭﻌﺘﻝﺍ ﺝﺍﺭﺩﺇ ﻥﻜﻤﻴ ﺔﻴﺅﺭﻝﺍ ﻩﺫﻫﻭ ﻲﻱﺫﻝﺍ ﺓﺩﻭﺠ ﺹﻭﺼﺨﺒ ﺀﺎﺠ
ﺭﺒﻌﺘ ﻲﺘﻝﺍﻭ ﺔﻴﺤﺼﻝﺍ ﺔﻤﺩﺨﻝﺍ ﻥﻋ " ﻰﻀﺭﻤﻝﺍ ﻩﺎﺠﺘ ﺔﻤﺩﺨﻠﻝ ﺞﺘﻨﻤﻜ ﺔﻴﺤﺼﻝﺍ ﺔﺴﺴﺅﻤﻝﺍ ﺔﻴﻝﻭﺅﺴﻤ
"
)10(
. ﺎﻬﺒ ﻊﻠﻁﻀﺘ ﻲﺘﻝﺍ ﺔﻴﻋﺎﻤﺘﺠﻻﺍ ﺔﻴﻝﻭﺅﺴﻤﻝﺍ ﻰﻝﺇ ﺭﻴﺸﻴ ﻪﻨﻭﻤﻀﻤ ﻲﻓ ﻑﻴﺭﻌﺘﻝﺍ ﻥﺇ
ﺎﻤﻭﻤﻋ ﻊﻤﺘﺠﻤﻝﺍ ﻩﺎﺠﺘﺍ ﺔﻴﺤﺼﻝﺍ ﺕﺎﺴﺴﺅﻤﻝﺍ .
ﺔﻴﺤﺼﻝﺍ ﺔﻤﺩﺨﻝﺍ ﺓﺩﻭﺠ ﺕﺭﺒﺘﻋﺍ ﺭﺨﺁ ﻑﻴﺭﻌﺘ ﻲﻓﻭ ﺎﻬﻨﺃ ﻰﻠﻋ " ﺀﺍﺩﻷﺍ ﻥﻤ ﻯﻭﺘﺴﻤﻝﺍ ﻙﻝﺫ
ﻪﻌﻗﻭﺘﻴ ﻥﺎﻜ ﺎﻤﺒ ﺔﻨﺭﺎﻘﻤ ﻪﻝ ﺔﻤﺩﻘﻤﻝﺍ ﺔﻤﺩﺨﻝﺍ ﻲﻓ ﺽﻴﺭﻤﻝﺍ ﻩﺍﺭﻴ ﻱﺫﻝﺍ"
)11(
. ﻑﻴﺭﻌﺘﻝﺍ ﺍﺫﻫ ﻲﻓ
ﺭﻤﻝﺍ ﻱﺃ ،ﻥﻭﺒﺯﻝﺍ ﻰﻝﺇ ﺔﺤﻀﺍﻭ ﺓﺭﺎﺸﺇﻭ ،ﺔﻴﺤﺼﻝﺍ ﺔﻤﺩﺨﻝﺍ ﻥﻤ ﺩﻴﻔﺘﺴﻤﻝﺍ ﺽﻴ ﻲﻓ ﻩﺭﻭﺩ ﻰﻝﺇ
ﻴﻘﺘﻭ ،ﺕﺎﻤﺩﺨ ﻥﻤ ﻪﻝ ﻡﺩﻘﻴ ﺎﻤ ﻯﻭﺘﺴﻤ ﻡﻴﺩﺎﻌﻤ ﻲﻓ ﺎﻴﺴﺎﺴﺃ ﺎﻓﺭﻁ ﻪﻠﻌﺠﻴ ﺎﻤ ﺍﺫﻫ ﺓﺩﻭﺠ ﻥﻴﺴﺤﺘ ﺔﻝ
ﺔﻴﺤﺼﻝﺍ ﺕﺎﻤﺩﺨﻝﺍ .
2.1 .ﺔﻴﺤﺼﻝﺍ ﺔﻤﺩﺨﻝﺍ ﺹﺌﺎﺼﺨ
ﺯﻴﻤﺘﺘﻭ ﺹﺌﺎﺼﺨﻝﺍ ﻥﻤ ﺔﻠﻤﺠﺒ ﺎﻤﻭﻤﻋ ﺔﻤﺩﺨﻝﺍﺘﻝﺍﺔﻴﺩﺎﻤﻝﺍ ﺕﺎﺠﺘﻨﻤﻝﺍ ﻥﻋ ﺎﻬﻗﺭﻔﺘ ﻲ.
ﻭﻲﻓ ﺎﺴﺎﺴﺃ ﺹﺌﺎﺼﺨﻝﺍ ﻩﺫﻫ لﺜﻤﺘﺘ:

دا او دا 7 /2011
139
1. ﺔﻤﺩﺨﻠﻝ ﻱﺩﺎﻤﻝﺍ ﺭﻴﻏ ﻊﺒﺎﻁﻝﺍ ﺝﻭﺘﻨﻤ ﺓﺭﺎﺒﻋ ﻲﻫ ﺎﻤﻭﻤﻋ ﺔﻤﺩﺨﻝﺍ ﺱﻭﻤﻠﻤ ﺭﻴﻏ ﻭﺃ ﻱﺩﺎﻤ ﺭﻴﻏ .ﻴﻗ ﻥﻜﻤﻴ ﻻ ﻥﻜﻤﻴ ،ﻪﺴﺎ
ﻪﺴﺴﺤﺘ ﻁﻘﻓﻭﻪﺘﻁﺴﺍﻭﺒ ﻭﺃ ﻪﻝﻼﺨ ﻥﻤ ﺎﻤ ﺔﺠﺎﺤ ﻉﺎﺒﺸﺇ . ﺎﻬﻘﺒﺴﺘ ﺎﻤ ﺓﺩﺎﻋ ﺔﺠﺘﻨﻤﻝﺍ ﺔﻤﺩﺨﻝﺎﻓ
ﺔﻌﻗﻭﺘﻤ ﻭﺃ ﺎﻬﻨﻋ ﺭﺒﻌﻤ ﺔﺠﺎﺤ .ﻓﺎﻤ ﻊﻤﺘﺠﻤﻝ ﺔﻴﻜﻭﻠﺴﻭ ﺔﻴﻓﺎﻘﺜ ﺏﻨﺍﻭﺠﺒ ﺎﺴﺎﺴﺃ ﺔﻁﺒﺘﺭﻤ ﻲﻬ .
ﻭﺤﺎﺠﻨﻭ ﺎﻬﻤﺩﻘﻤ ﺓﺀﺎﻔﻜ ﻯﺩﻤ ﻰﻠﻋ ﺩﻤﺘﻌﻴ ﺎﻬﺭﺩﻗ ﻥﻭﺒﺯﻝﺍ ﻯﺩﻝ ﺎﻀﺭﻝﺍ ﻕﻴﻘﺤﺘ ﻰﻠﻋ ﻪﺘ) ﺏﻝﺎﻁ
ﻤﺩﺨﻝﺍﺔ(ﻤ لﻼﺨ ﻥﻤ ،ﻘﻴ ﺎﺔﻤﺩﺨ ﻥﻤ ﻪﻝ ﻡﺩ .ﻭﺩﺤﺘﻝﺍ ﻥﻤﻜﻴ ﺎﻨﻫ ﻻﺃ ،ﺔﻴﻤﺩﺨﻝﺍ ﺔﺴﺴﺅﻤﻠﻝ ﺭﺒﻜﻷﺍ ﻱ
ﻭﻭ ﻰﻠﻋ لﻭﺼﺤﻝﺍ ﻭﻫﻲﻓ ﺔﻴﺭﺍﺭﻤﺘﺴﻻﺍ ﻥﺎﻤﻀﻝ ﻥﻭﺒﺯﻝﺍ ﺀﻻ ﻪﻴﻓ ﺹﺼﺨﺘﻤﻝﺍ ﻲﻤﺩﺨﻝﺍ ﻁﺎﺸﻨﻝﺍ.
2. ﻭ ﺔﻤﺩﺨﻝﺍ ﻡﺩﻘﻤﻭ ﺞﺘﻨﻤ ﻥﻴﺒ لﺨﺍﺩﺘ ﺔﻗﻼﻋ ﺩﻭﺠﻭ ﺎﻬﻜﻠﻬﺘﺴﻤ ﻲﻓ ﻉﺭﺸﻴ ﻻ ﺎـﻤ ﺓﺩﺎﻋ ﻭ ،ﺏﻠﻁﻝﺍ ﺩﻨﻋ ﻻﺇ ﺔـﻤﺩﺨﻝﺍ ﺝﺎﺘﻨﺇـﻤ ﻰﺒﻠﻴ ﻱﺫﻝﺍﻡﻴﺩﻘﺘﻝﺍ لﻼﺨ ﻥ
ﺔﺒﻭﻠﻁﻤﻝﺍ ﺔﻤﺩﺨﻠﻝ ﺭﺸﺎﺒﻤﻝﺍ .ﻭﻨﺇ ﺔﻗﻼﻋ لﺜﻤﻴ ﻪﺘﺍﺫ ﺩﺤ ﻲﻓ ﺍﺫﻫ ﺯﻴﻔﺤﺘﻝﺍ لﻤﺎﻋ ﻰﻠﻋ ﻡﻭﻘﺘ ﺔﻴﻨﺎﺴ
ﻥﻤ ﺃ ﺔـﻤﺩﺨﻝﺍ ﺀﺎﻨﺘﻗﺍ لﺠ ﺹﺌﺎﺼﺨ ﺩﻴﺩﺤﺘ ﻲﻓ ﺔﻤﻫﺎﺴﻤﻝﺍ لـﻤﺎﻋﻭ ،ﻙﻝﺫ ﻲﻓ ﺭﺍﺭﻤﺘﺴﻻﺍﻭ
ﻭﺔـﻤﺩﺨﻝﺍ ﺕﺎﻔﺼﻭﻤ ﺎﻬﺒ ﺏﻭﻏﺭﻤﻝﺍ.
3. ﺎﻬﻜﻠﻬﺘﺴﻴ ﻲﺘﻝﺍ ﺔﻤﺩﺨﻝﺍ ﺝﺎﺘﻨﺇ ﻲﻓ ﺓﺩﻋﺎﺴﻤﻝﺍ ﻪﻨﻜﻤﻴ ﻥﻭﺒﺯﻝﺍ
ﺎﻴﻠﻌﻓ ﺎﻤﻫﺎﺴﻤ ﻥﻭﻜﻴ ﻥﺃ ﺔﻤﺩﺨﻝﺍ ﺏﻝﺎﻁﻝ ﻥﻜﻤﻴ ﻭ ،ﺎﻫﺩﻴﺭﻴ ﻲﺘﻝﺍ ﺔﻤﺩﺨﻝﺍ ﺝﺎﺘﻨﺇ ﻲﻓ ﻥﻤ ﻙﻝﺫ
ﺤﺍﺭﺘﻗﻻﺍ لﻼﺨﻭ ﻥﺎﻜﻤﻝﺍ ﺩﻴﺩﺤﺘ ﻰﺘﺤ ﻪﻨﻜﻤﻴﻭ ،ﺩﻴﺭﻴ ﺎﻤ ﺹﻭﺼﺨﺒ ﺎﻬﻤﺩﻘﻴ ﻲﺘﻝﺍ ﺕﺎ ﻥﺎﻤﺯﻝﺍ
ﺔﻤﺩﺨﻝﺍ ﻰﻠﻋ ﺎﻤﻬﻴﻓ لﺼﺤﻴ ﻥﺍﺫﻠﻝﺍ.
4. ﻭ ﺝﺎﺘﻨﻹﺍ ﻲﺘﻴﻠﻤﻋ ﻥﻤﺍﺯﺘﻙﻼﻬﺘﺴﻻﺍ ﻠﺒﺎﻗ ﺭﻴﻏ ﺔﻤﺩﺨﻝﺍــﻬﻓ ،ﻥﻴﺯﺨﺘﻠﻝ ﺔــﺘﺴﺘ ﻲ ﻱﺃ ،ﺎﻬﺠﺎﺘﻨﺇ ﺔﻅﺤﻝ ﻙﻠﻬﻭ ،ﺎﻬﻤﻴﺩﻘﺘ ﺍﺫــﻫ
ﺎـﻤ لﻌﺠﻴ ﺔﻴﻠﻤﻋ ﻭ ﺔـﺒﺎﻗﺭﻝﺍﻤﺃ ﺄﻁﺨﻝﺍ ﺔﻝﺎﺤ ﻲﻓ ﺢﻴﺤﺼﺘﻝﺍﻭ ،ﺏﻌﺼ ﺭﺭﻴﻏ ﻥﺎﻴﺤﺃ ،ﻥﻜﻤﻤ
ﻫ ﺎﻤﻜ ﻭﺩﻨﻋ لﺎﺤﻝﺍ ﺽﻌﺒ ﺙﻭﺩﺤ ﺔﻴﺤﺼﻝﺍ ﺕﺎﻤﺩﺨﻝﺍ لﺎﺠﻤ ﻲﻓ ﺀﺎﻁﺨﻷﺍ.
5. ﺀﺍﺩﻷﺍ ﻯﻭﺘﺴﻤ ﺱﻔﻨﺒ ﺓﺩﺩﺠﺘﻤ ﺭﻴﻏ ﺔﻤﺩﺨﻝﺍ
ﻥﺎﻴﺤﻷﺍ ﺏﻠﻏﺃ ﻲﻓ ﺏﻌﺼﻝﺍ ﻥﻤ ﻥﻭﻜﻴ ﺱﻔﻨ ﻰﻠﻋ ﺔﻅﻓﺎﺤﻤﻝﺍ ﺔﻤﺩﺨﻝﺍ ﺀﺍﺩﻷ ﻯﻭﺘﺴﻤﻝﺍ
ﺔﺒﻭﻠﻁﻤﻝﺍ .لﻜﻓ ﻭ ﺔﻨﻴﻌﻤ ﺔﻤﺩﺨ ﺏﻠﻁﺘﺘ ﺔﻝﺎﺤﻴﻌﻤ ﺔﻴﻨﻤﺯ ﺔﻅﺤﻝ لﻼﺨﺔﻨ . ﻥﻴﺎﺒﺘ ﺔﻝﺎﺤ ﻙﺎﻨﻫ ﻱﺃ
ﻯﻭﺘﺴﻤ ﻲﻓ ﻭ ،ﺔﻤﺩﻘﻤﻝﺍ ﺔﻤﺩﺨﻝﺍ ﺔﻌﻴﺒﻁﻭ ﻱﺫﻝﺍ ﻲﻨﻤﺯﻝﺍ ﺕﻴﻗﻭﺘﻝﺍ ﺎﻬﻨﻤ ﺏﺎﺒﺴﺃ ﺓﺩﻋ ﻰﻝﺇ ﻊﺠﺍﺭ ﺍﺫﻫ
ﺎﻬﻤﻴﺩﻘﺘ ﻲﻓ ﺏﻭﻠﻁﻤﻝﺍ ﺔﻋﺭﺴﻝﺍ ،ﺔﻤﺩﺨﻝﺍ ﻪﻴﻓ ﺏﻠﻁﺘ ﺩﻗ...ﺦﻝﺍ .ﻋ ﺱﻜﻌﻨﻴ ﺍﺫﻬﻓﺃ ﻯﻭﺘﺴﻤ ﻰﻠ ﺀﺍﺩ
ﻭ ﺔﻤﺩﺨﻝﺍﺎﻬﻠﺜﺎﻤﺘ ﺔﺠﺭﺩ.
6. ﻭ ﺞﺌﺎﺘﻨﻝﺍ ﺏﺴﺤ ﻥﻭﻜﻴ ﺔﻤﺩﺨﻝﺍ ﻡﻴﻴﻘﺘﻡﻴﺩﻘﺘﻝﺍ ﺔﻘﻴﺭﻁ
ﻭ ﺔﺠﺘﻨﻤﻝﺍ ﺕﺎﻤﺩﺨﻝﺍ ﻡﻴﻴﻘﺘ ﺔﻴﻋﻭﻀﻭﻤﻭ ﺔﻴﻝﺎﻌﻓ ﺩﻤﺘﻌﺘ ﺎﻤ ﺓﺩﺎﻋ ﻰﻠﻋ ﺔﻤﺩﻘﻤﻝﺍ لﻌﻓ ﺩﺭ
ﻙﻠﻬﺘﺴﻤﻝﺍ .ﻭ ﺍﺫﻫ لﻌﻔﻝﺍ ﺩﺭﻊﻀﺨﻴ ﺎﻤ ﺓﺩﺎﻋ ﻱﺫﻝﺍ ﻲﺘﻝﺍﻭ ،ﻥﺌﺎﺒﺯﻝﺍ ﻱﺃ ،ﺩﺍﺭﻓﻷﺍ ﺕﺎﻜﻭﻠﺴﻝ
ﻑﻠﺘﺨﺘ ﻭﺭﺨﻵ ﺩﺭﻓ ﻥﻤ ﻥﻴﺎﺒﺘﺘ .ﺨﻝﺎﻓﺒ ﻰﻀﺭﻴ ﺩﻗ ﻲﺘﻝﺍ ﺔﻤﺩ ﺹﺨﺸ ﻲﻀﺭﺘ ﻻ ﺩﻗ ﺎﻤ ﺹﺨﺸ ﺎﻬ
ﻭ ،ﺭﺨﺁﻁ ﻊﺠﺍﺭ ﺍﺫﻫﻭﺘﺴﻤﻝﺍ ،ﺔﻨﻴﺎﺒﺘﻤﻝﺍ ﺕﺎﺒﻏﺭﻝﺍﻭ ﺕﺎﺠﺎﺤﻝﺎﻜ ،ﺔﻴﺼﺨﺸ ﺕﺍﺭﺎﺒﺘﻋﻻ ﺎﻌﺒﻯ
ﻭ ﻲﻤﻴﻠﻌﺘﻝﺍﻲﻋﺎﻤﺘﺠﻻﺍ ﺀﺎﻤﺘﻨﻻﺍ ،ﻲﻓﺎﻘﺜﻝﺍ...ﺦﻝﺍ.
7. ﺔﻤﺩﺨﻠﻝ ﻙﻠﻤﺘﻝﺍ ﻡﺩﻋ ﺔﻴﺼﺎﺨ