
Concept 1: Focus is Everything—The "One Goal" Rule
The most common misconception is that microlearning is simply a shorter version of
traditional training. That’s incorrect. The defining feature is singular focus. Every
Microlearning Courses must be built around a single, specific, and actionable
learning objective.
Simplified Action: Think of it this way: The goal is not to teach an employee in
Banking about an entire regulatory framework. The goal is to teach the specific
action: "How to correctly fill out the new SAR (Suspicious Activity Report) form." For
a retail employee, it might be "The three key phrases for diffusing a customer
argument."
Preventing Overload: By focusing on one Key Learning Point (KLP), you prevent
cognitive overload. By dedicating 100% of the learner's attention to mastering one
task, you maximize retention and ensure the knowledge is instantly applicable. A
quality Microlearning Platform is designed to manage and organize these
hyper-focused knowledge nuggets.
Concept 2: Knowledge on Demand—The JIT Advantage
Microlearning is effective because it accommodates the modern employee's busy
schedule. Knowledge shouldn't be a scheduled event; it should be an instantly
available resource, delivered at the exact moment of need—the principle of
Just-in-Time (JIT) learning.
Mobile Priority: To enable JIT, the content must be accessible via a Microlearning
Application on any mobile device. For a worker in Mining needing to verify a safety
procedure or an Insurance agent checking a specific policy detail in the field, this
immediate, mobile access is crucial.
The Tool: The system itself becomes a Microlearning Tool for performance support.
By making the content searchable and instantly retrievable, you reduce downtime,
minimize errors, and boost employee confidence.
Concept 3: Guaranteeing Retention with Spaced Repetition
Knowledge is a perishable commodity. The simple, non-negotiable concept is that
learning doesn't stick without reinforcement. Microlearning strategically combats the
Forgetting Curve through spaced repetition.