
The Principle of Just-in-Time Learning
The traditional model of training is based on the idea of "just-in-case"
learning—providing a broad set of skills in case they are needed in the future.
Microlearning snippets, in contrast, are designed for "just-in-time" learning, a
powerful concept that focuses on performance support rather than just knowledge
acquisition.
From Passive to Proactive: Instead of an employee having to recall a detail from a
lengthy training manual, a microlearning snippet provides the answer instantly. This
eliminates guesswork, reduces errors, and directly impacts real-time performance. A
new employee in a Banking call center, for instance, can quickly access a 30-second
video on a specific transaction type while on the call, ensuring they provide accurate
information and a positive customer experience.
Direct Application: The power of just-in-time learning is its direct application. A
worker in a Mining operation can use a quick checklist to perform a pre-shift
equipment inspection. A salesperson in Retail can pull up a product infographic in a
matter of seconds, empowering them to answer a customer's question with
confidence.
The Delivery System: Making Knowledge Accessible
For microlearning snippets to be effective, they must be easily accessible in the flow
of work. This is where the technology behind a comprehensive Microlearning
Platform becomes essential.
Mobile-First Design: A robust Microlearning Application is non-negotiable for
real-time performance support. It ensures that employees can access learning
content anywhere, on any device—be it a smartphone in the field or a tablet on the
shop floor. For a technician in Oil and Gas, a mobile app means having a
troubleshooting guide for a complex machine right at their fingertips, leading to faster
repairs and less downtime.
Seamless Integration: The best Microlearning Platforms integrate learning into the
tools employees already use, rather than forcing them to a separate system.
MaxLearn's holistic Microlearning Software suite is designed to be seamless, making
it a natural part of an employee's daily workflow.
The Content for Impact: Snippets That Work
Not all content is created equal for real-time performance support. The most effective
microlearning snippets are purpose-built to solve an immediate problem. They are