
At its core, microlearning is a methodology that delivers knowledge in highly focused,
digestible units, or "snippets," each designed to achieve a single learning objective.
When executed strategically through an integrated ecosystem of microlearning tools,
this approach can revolutionize how employees learn and perform.
Step 1: Align Training with Business Objectives
The most effective training doesn't just teach; it solves a business problem. Before
creating a single microlearning snippet, the first step is to identify a clear, measurable
business objective that training can help achieve.
Action: Don't start with a topic like "customer service." Instead, focus on a business
goal, such as "reduce customer service call times by 15%." For a Finance firm, the goal
might be to "reduce compliance errors by 10% in the next quarter." For Retail, it could
be "increase sales of a new product line by 5%." This alignment ensures every
microlearning course you create has a direct and provable impact on the bottom line.
Step 2: Atomize Your Content into Single-Objective Snippets
Once the business objective is defined, the next step is to break down the required
knowledge into its smallest, most atomic components. This is the essence of
microlearning.
Action: Take a complex topic and deconstruct it. A single-objective snippet for a Health
care professional wouldn't be "using a new medical device," but a 2-minute video on
"the correct calibration procedure for the new glucose monitor." For the Pharma
industry, a snippet could be "the two key talking points for a new drug's side effects."
This ruthless focus ensures that the learning is targeted, easy to retain, and immediately
applicable.
Step 3: Design for Engagement and Real-World Application
Brevity alone doesn't guarantee impact. The content must be engaging and relevant to
the learner's daily tasks to be truly effective.
Action: Go beyond simple text. Use a variety of formats, including short, high-quality
videos, interactive quizzes, infographics, and brief simulations. An AI-powered
Authoring Tool can significantly accelerate this process by converting dense source
material into visually appealing, interactive modules. For Mining, a short animated video
demonstrating a new safety protocol is far more effective than a lengthy text document.
In Banking, a gamified micro-module simulating a fraud detection scenario can be a
powerful learning tool.