Commercial Correspondence: Letter Layout & Style

Faculty of English for Specific Purposes
Commercial Correspondence
Commercial Correspondence

Faculty of English for Specific Purposes
Commercial Correspondence
COURSE INTRODUCTION
Instructor: ______________________
Faculty of English for Specific Purposes, FTU
Handphone:
Email:
Duration: 10 weeks ( )
Workload: 2 classes/week (or 1 class/week)

Faculty of English for Specific Purposes
Commercial Correspondence
CoURSE INTRODUCTION
Materials
1. Oxford Handbook of Commercial
Correspondence –A. Ashley
2. The Language of Business
Correspondence in English –
Nguyễn Trọng Đàn

Faculty of English for Specific Purposes
Commercial Correspondence
COURSE INTRODUCTION
Objectives
To provide practical help for students of
business and commerce in writing commercial
correspondence, mainly letters and emails.
To explain how to write clearly and effectively,
and point out the do’s and don’ts within the
specific areas of business writing.

Faculty of English for Specific Purposes
Commercial Correspondence
COURSE INTRODUCTION
Areas covered
Letter layout, content
and style
Emails
Enquiries and replies
to enquiries
Offers/ Quotations
Orders
Transportation
Complaints and
adjustments
Resumés
Application letters