Ion Reporter Software: Service & Support for Data Analysis

You rely on Ion Reporter™ Software for accuracy and simplicity in the data analysis,
annotation, and reporting of Ion Torrent™ semiconductor sequencing data. Since keeping
your lab running smoothly is critical to your success, our license and support plans for
Ion Reporter Software are designed to allow you to continue advancing with technology
to get the most out of your system and software investment.
Keep advancing with
new technology.
We’ve got your back.
Get superior service and support
for your Ion Reporter Software
Services and support

Ordering information
Product Cat. No.
Ion Reporter Server System, 1-year software license and hardware support ZG10SCIRLCLSRVR
Ion Reporter Server System, 1-year hardware support ZG10SCIONSERVER
IT administration, 1-year support contract ZGPCSCIONBFXSERV
Ion Reporter Server System (includes 1-year software license and 3-hour online training) 4487118
Ion Reporter Server System data backup A28866
Ubuntu Operating System on-site upgrade by field support professional (including labor and travel) A28867
For Research Use Only. Not for use in diagnostic procedures. © 2022 Thermo Fisher Scientific Inc. All rights reserved.
All trademarks are the property of Thermo Fisher Scientific and its subsidiaries unless otherwise specified. Ubuntu is a trademark
of Canonical Ltd. COL1175 61 0 32 2
Learn more at thermofisher.com/ionreporter
Key benefits:
• Secure—designed to enable protection and security for your
data including e-signatures, audits, and records management,
all located in your secure laboratory environment
• Automated—push-button data analysis configured
specifically to handle the advanced analysis and annotation of
Ion Reporter™ Server System workflows
• Convenient—service, support, and software, providing
unlimited data analyses from multiple Ion Torrent™ sequencers
Comprehensive support to optimize
your data reporting and analysis
With the license and hardware support plan for Ion Reporter
Software, you can minimize downtime with the assurance you are
running the latest version, alleviating increased upgrade time. We
offer easy access to the latest software updates, new workflows,
and fixes for software bugs, as well as improved algorithms and
features to keep you operating at optimal levels.
Advantages of license and hardware support plans:
• Easy access to new releases, updates, and features
• Coverage for hardware failures
• Improved usability, functionality, and reporting
• Analysis workflows on assays
• Increased uptime