cv fourati maha

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 License in English Literature and civilization
 Baccalaureate degree ( literary )
 Diploma of an intern referee in tekwondo
 Certification of regional animator
 Diploma of a beginner referee in taekwondo
EL Moradi Hotel . Tunisia
Waitress
 Welcome clients
 Escort customers to their tables
 Present menus to clients and answer
question about menu
 Recommendation upon request ( Infom –
customers of daily specials. )
 Take orders (food and beverage ) . write
orders on order slips
 Serve food and bevrages to clients
VIP Room lounge . Tunisia
Hostess
 Greeting guests as theu enter, and putting
them on awaiting list as necessary
 Providing guests with menus and answering
any initial questions.
 Seating guests to tables they prefer, while
keeping table rotation in mind so thatservers
receive the right number of customers.
 Engaging with guests to ensure they’re happy
with food and service.
 Responding to complaints and helping to
resolve them.
 Answering phone calls, taking reservations
and answering questions.
 A knowledge of the menu.
 Helping out with other positions in the
restaurant as needed.
 Providing great customer service.
2022
(Tunis )
2020
(TUNIS)
EDUCATION AND TRAINING
SKILLS
 Ability to work
independently
 Analytical skills
 Friendly and strong
communication skills
 Verbal and written
communication skills
 Interpersonal skills
 Ability to stand for
extended periods
 Attention to details
 Multitasking
PROFILE
For a challenging work
environment so that i can
use my abilities for
advanced personal and
profesional development . to
benefit and develop the
company and obtain
information on how to
succeed i have a
professional appearance,
high energy, positive
attitude and strong
communication skills.
LANGUAGES
Arabic ; Mother tongue
Englaish ; Fluent
French ; fluent
Spanish ; Average
FOURATI MAHA
+216 27. 787.429
mahamaha[email protected]
Tunis – Tunisia
Date of birth : 16/09/1999
PROFESSIONAL EXPERIENCES
CONTACT