+ FOURATI MAHA EDUCATION AND TRAINING CONTACT +216 27. 787.429 [email protected] Tunis – Tunisia Date of birth : 16/09/1999 PROFILE For a challenging work environment so that i can use my abilities for advanced personal and profesional development . to benefit and develop the company and obtain information on how to succeed i have a professional appearance, high energy, positive attitude and strong communication skills. SKILLS Ability to work independently Analytical skills Friendly and strong communication skills Verbal and written communication skills Interpersonal skills Ability to stand for extended periods Attention to details Multitasking LANGUAGES Arabic ; Mother tongue Englaish ; Fluent French ; fluent Spanish ; Average License in English Literature and civilization Baccalaureate degree ( literary ) Diploma of an intern referee in tekwondo Certification of regional animator Diploma of a beginner referee in taekwondo PROFESSIONAL EXPERIENCES 2022 (Tunis ) EL Moradi Hotel . Tunisia Waitress 2020 (TUNIS) Welcome clients Escort customers to their tables Present menus to clients and answer question about menu Recommendation upon request ( Infom – customers of daily specials. ) Take orders (food and beverage ) . write orders on order slips Serve food and bevrages to clients VIP Room lounge . Tunisia Hostess Greeting guests as theu enter, and putting them on awaiting list as necessary Providing guests with menus and answering any initial questions. Seating guests to tables they prefer, while keeping table rotation in mind so thatservers receive the right number of customers. Engaging with guests to ensure they’re happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. A knowledge of the menu. Helping out with other positions in the restaurant as needed. Providing great customer service.
