values of Yahoo, Amazon, and e-Bay were $77 billion, $16 billion, and $16 billion,
respectively. These companies’ founders became extremely rich. Entrepreneurs rushed to
start companies, and there was an abundance of venture capital funds to support them.
Since the NASDAQ began declining in April 2000, however, the markets’ perception of
Internet startups soured. Investors began to realize that many startups were overvalued.
Venture capital funds dried up, and many startups that had enjoyed successful IPOs began to
face liquidity crunches. Many startups, including Webvan and Pets.com, went bankrupt. This
boom and bust cycle resembles what happened in the disk drive industry in the 1970s and
1980s (Sahlman and Stevenson, 1985).
Given the rampant speculation in these startups, it is easy to discredit the viability of the
entire Internet business sector. Nonetheless, several Internet firms, especially early entrants
that had IPOs during the early period of Internet commerce, are performing well even at the
end of 2002. Amazon had its first operating profit in the fourth quarter of 2001. e-Bay and
Yahoo have been profitable, even though their market valuations are far below what they
were in early 2000. Given the enormous amount of money that was invested in these startups,
as well as the high mortality rate in this sector, it is important for both academics and
practitioners to understand what factors have affected Internet startups’ performance.
There have, however, been few systematic studies on what these factors might be.
Zacharakis et al. (in press) explored the development of the Internet sector from an
environmental ecosystem perspective, but did not examine individual startups’ performance.
To our knowledge, this study is the first attempt to use a large-scale database to examine
the performance of Internet startups, as reflected by these startups having an IPO. In doing
so, it controls for the IPO market environment, which has a significant impact on the IPO
event.
This study adopts the IPO as an early-stage measure for performance of Internet startups.
The IPO has been used as a measure for startup performance since conventional measures for
performance, such as profit or sales, are not available for very young firms. (Deeds et al.,
1997a; Stuart et al., 1999). Since Internet startups require huge up-front investments in
technology and branding, there may be a long lag before conventional financial variables
accurately measure their performance. There are also several reasons why the IPO event
reflects a startup’s performance early in its life. The IPO transforms a privately held venture
into a publicly owned company. Venture capital firms typically wish to take startups public as
soon as possible to realize their profits and invest the proceeds in other startups. For
entrepreneurs, the IPO is an opportunity to exchange stock for cash and reap personal gains.
For a startup, the IPO is an important means for raising capital to ramp up operations. Thus, a
firm’s IPO connotes a performance milestone and indicates the firm is ready for further
growth.
Using the IPO event, this study examines two ways that startups’ venture capital financing
and strategic alliances influence their performance. First, they provide resources such as cash
and complementary assets to Internet startups. Second, they signal to other resource holders
that a startup is worth investing in or providing resources to. Such endorsement provides
legitimacy to a startup, which in turn enables the startup to access additional resources. A
startup that secures funding from well-regarded venture capital firms and is engaged in
S.J. Chang / Journal of Business Venturing 19 (2004) 721–741 723