SOMMARY Page 6 Presentation of the module Summary of theory 8 I- Preparation for the stay in an industrial environment II- Carrying out activities in the workplace 14 III- Comparison of initial perceptions with industrial realities 21 Application exercise guide I- Exercise 1 Exercise 2 II-- Exercise 1 Exercise 2 III-- Exercise 1 Exercise 2 27 End of module evaluation 32 2 MODULE 31 Integration into the labor market Duration: 120 H 11%: theoretical 89%: practical FIRST LEVEL OPERATIONAL OBJECTIVE OF SITUATION INTENTION CONTINUED Acquire the competence for integrate into the labor market taking into account the details and participating in the proposed activities according to the scenario plan, the conditions and the following criteria. Details • • • Familiarize yourself with the work environment. Adjust your perceptions from different points of view: work context, professional practices, aptitudes, tastes and fields of interest. Prepare to function in the workplace. SITUATION PLAN PHASE 1 : • • • • Preparation for stay in the workplace Familiarize yourself with the information and terms relating to the internship. Set criteria for the selection of companies. List companies likely to receive interns. Take steps to obtain an internship place. PHASE 2: Observation and conduct of activities in the workplace • Observe the working context: socio-economic environment (product, market), professional associations, structure, equipment, technological development, working conditions, interpersonal relationships, health and safety. • • • • Observe or perform various professional tasks or participate in their execution. Apply concepts of occupational health and safety. Pay attention to the quality in the execution of the work. Produce a brief report setting out observations on the work context and on the main tasks performed in the company. (to be continued) 3 FIRST LEVEL OPERATION OBJECTIVE OF SITUATION (after) PHASE 3: Comparison of initial perceptions with the realities of the workplace • • Identify aspects of the job that differ from the training received. • Discuss the consequences of this experience on the choice of a future job: aptitudes, tastes and fields of interest. Discuss the accuracy of their perception of the trade before and after the internship: work environment, professional practices, etc. FRAMEWORK CONDITIONS • • • • • • • Provide interns with the means that allow them to make a judicious choice of an internship location. Maintain close collaboration between the training establishment and the company. Make it possible to observe and perform professional tasks. Ensure the constant supervision of trainees by a person responsible for the company. Provide punctual supervision of the intern. Intervene in the event of difficulties or problems. Foster the exchange of opinions between the trainees as well as the expression of all, particularly when choosing an internship location and when confronting the initial perceptions with the realities of the workplace. PHASE 1 PARTICIPATION CRITERIA: PHASE 2: PHASE 3: • List, in order of priority, three potential internship locations that meet its selection criteria. • Meet the representative of the company in order to be accepted as an intern. • Respects the company's guidelines with regard to his trainee activities, working hours, etc. • Writes a report containing data on at least five of the subjects to be observed and describing the tasks performed or observed. • Share his experience in the workplace with his colleagues. 4 SECOND-LEVEL OPERATIONAL OBJECTIVES THE INTERN MUST MASTER THE KNOWLEDGE, KNOW-HOW, KNOW-HOW TO PERCEIVE OR KNOW HOW TO BE DEEMED PRIOR TO LEARNING DIRECTLY REQUIRED FOR THE ACHIEVEMENT OF THE FIRST-LEVEL OBJECTIVE, SUCH AS: Before undertaking the activities of phase 1 (Preparation for the stay in the workplace): 1. Describe the steps involved in planning the search for an internship location. 2. List the attitudes necessary for the dynamic search for an internship location. Before undertaking the activities of Phase 2 (Observation and conduct of activities in the workplace): 3. Describe the elements to be recorded during the internship. 4. Describe the behavior to adopt. Before undertaking the activities of phase 3 (Comparison of the initial perceptions with the realities of the workplace): 5. List their aptitudes, tastes and fields of interest associated with the trade. 6. Describe the requirements of the workplace. 5 PRESENTATION OF MODULE Vocational guidance must lead to the labor market in order to be successful. This integration requires more than technical training. According to employers, the attitudes and behavior demonstrated by employees towards work are essential elements in applying their knowledge in their daily work. This module will facilitate integration into the labor market. The intern will see what are the objectives of the internship, the responsibilities of the various stakeholders as well as the performance and behavior criteria to be respected during the internship. The intern will also learn about a research method for a host company, and find the information needed to write the internship report. The duration of this module is 120 hours, of which 11% of theory and 89% of convenient. 6 Module 31: Market Integration Job THEORETICAL SUMMARY 7 I - Preparation for the stay in an industrial environment: 1) Introduction The internship is an important period of transition between your training institution and the workplace. It makes it possible to assess the knowledge acquired and the skills developed since the start of the study program. This internship aims to: - Consolidate the professional attitudes and behaviors developed during the training; - Reinforce the skills acquired during the training; - Become aware of the changes in perception that result from real involvement in the workplace; - Prepares to function in a workplace. Stakeholders in the "work placement" operation The various stakeholders aim for the success of your internship, here are the three essential partners: The training establishment The company trainee - Training Establishment Your training institution takes over the planning, coordination, monitoring and final evaluation. This role is usually entrusted to a training manager and has several aspects. First of all, this person informs you of the internship conditions favored by the establishment and the objectives sought. The responsible person controls the production of several documents relating to the internship. She communicates with the company as needed in order to establish good relations with employers. Finally, she plans a visit to the company and must intervene in the event of a problem to be solved. During his visit to the company, your manager first meets the person who supervises you and notes his comments. This meeting aims to make recommendations in order to improve the training given by the establishment. Then, you meet with your manager who assesses your comments on the work context and your tasks. During the second meeting, the trainer must take into consideration any comments concerning the organization of the courses, the training, your behavior, your attitude and the activities carried out. He is also responsible for collecting your comments relating to the work context and the tasks performed. The objectives of this second visit are as follows: - Establish a closer relationship between the establishment and the host company; - Obtain from the person who supervises you an assessment of your integration into the workplace; - Collect your comments; - Check if the study program meets the requirements of the workplace; - Make recommendations to an authority of the establishment - Check job opportunities; - Confirm the supervisor's desire to welcome other trainees. Finally, when they return to the establishment, they must promote the exchange of opinions between the trainees and finalize the evaluation of your participation in the activities of each phase of your integration into the workplace. 8 - Home Business According to a memorandum of understanding, the host company is called upon to collaborate with the training establishment to plan your stay in the workplace. In other words, the person supervising your internship must plan periods of observation and participation directly related to the learning you wish to achieve. Clear instructions on the operation of the company and the various tasks to be performed are then necessary prior to your stay. The person who supervises you should also promote your relationship with the staff. In the event of a particular problem or of abandonment, she must notify the responsible trainer. Finally, this person makes himself available for a meeting with your manager. It then provides information on your participation in the various tasks and on the quality of your integration into the workplace. She may also mention the need for further training. At the end of your stay in the workplace, the supervisor will meet with you to assess your internship. You will first discuss the course of the experiment, then your attitude to the result of this evaluation. - Trainee Before starting the different phases of your internship in the workplace, it is important that you become aware of your role. The responsibilities incumbent upon you are important: the success of your internship depends on it. Thus, during the preparation of your internship in the workplace, you must first find out about its organization, specify your expectations regarding your stay and learn about certain aspects of its progress. Subsequently, you are responsible for finding your host company and providing the trainer responsible for your internship with the required documents. During your work placement, keep in mind that you are representing your training institution. The way you behave and participate in various activities directly affects its reputation. Each day, you must also note, in your logbook, your observations on the work context and on the tasks carried out in the company. Back in the establishment, you must summarize your internship. On the one hand, the preparation of a thank-you letter, on the other hand, the writing of a report. In addition, you will have to participate in a discussion indicating the influence of your experience on the choice of a future job. 2) Dynamic search for an internship The dynamic search for an internship is no different from that of a job. The sources of information and the strategies for identifying potential businesses are the same. 2.1- Sources of information: The first strategy to identify potential businesses is to use the different sources of information. Consulting the newspapers, visiting the employment centers (regional branches of ANAPEC, Chambers of Commerce, etc.), going to agencies or private placement booths, are the main steps to take. Also use your personal contacts. Think about your family, friends, and professionals you know. All these people can provide you with names of employers, name people who know them or possibly put you in touch. 9 contact with them. Ask each person you speak to for the name of a person you can contact. 2.2- Inventory of potential businesses The inventory list of potential employers (companies) must identify companies that better correspond to their fields of professional and personal interest and whose requirements correspond better to your job profile. To select from among the potential employers those who best correspond to your internship profile, it is necessary, using the various sources of information, to select potential companies. 2.3- Additional documents to the internship request The following documents must accompany your internship request letter: Internship request Summary of the Curriculum Vitae study program Company tutor role sheet Internship form Others (see with your trainer) - Summary of the study program The person in charge of the company should be aware of your study program. Provide the summary of the study program - Curriculum vitae You may have to present your CV. The manager in the company may ask for it to get a better idea of your profile. It is therefore recommended to have some updated copies. - Role of the tutor in a company The internship is a training module given in a company. The supervision conditions promote better learning and ensure the smooth running of the internship. Your temporary integration into a real workplace creates a direct link between the objectives of the study program and the skills sought by the workplace. - Internship confirmation When you are accepted as an intern in a company, it is necessary to ask the person responsible for your internship to confirm this decision. 3) Organization of the internship The internship represents a real period of transition between your training environment and that of work. Its realization is carried out according to framing conditions and participation criteria. 10 For this internship to be a success, rigorous preparation requires close collaboration between you, the training establishment and the host company. Integration into the workplace will be easier if the trainees had the necessary information for it to run smoothly. Objectives of the internship The internship is first of all a period during which you will gradually acquire the skills to achieve your main objective, integration into the workplace. The internship has three phases: - The preparation of the internship - The work placement - Return to the training center During the preparation phase: - you will prepare your internship search file - you will prepare for the interview 11 4) Preparation of the internship file The following documents must be prepared for the search for an internship in a company: - Selection of companies (list of potential companies) - Internship request - Summary of the study program - Curriculum vitae - Sheet of the tutor's role in a company - Internship form - Others (see with your trainer) Steps : Step 1: selection of companies Fill out three potential business cards. Start with the business that is most likely to host you and where you will enjoy yourself the most. Submit a copy of your completed Potential Business Sheets to your responsible trainer. He will add these documents to your file. Before allowing you to continue your research, he will make sure that the same company will not be solicited by several interns. Potential Business Fact Sheet Company name: Address: Phone number: Name of responsible person: Type of business: Number of employees : Activity area : Products or services offered to customers: Number of years of existence: Possibility of carrying out tasks during an internship. Comment: Step 2: Prepare your documents (internship request, CV, etc.) To prepare : - Internship request - Summary of the study program - Curriculum vitae - Sheet of the tutor's role in a company - Internship form 12 Step 3: Prepare your interview for an internship Before welcoming a person for an internship, the employer often asks to meet them. This is the opportunity to promote yourself to the employer and to check if this internship environment really interests you. If you want to get the internship that's right for you, you must, like a job interview, prepare thoroughly for your meeting. Preparing for the interview Preparing for your internship interview includes the following steps: Find out about the company Pay attention to the first impression Prepare or review your personal documents Familiarize yourself with frequently asked questions during an internship interview. Company Information Before interviewing an employer, you should gather as much information as possible about the company. Do not hesitate to use all the sources of information available to you. Contact the front desk or the public relations department at the company's head office first. We will be happy to provide you with relevant information. To help you prepare for your meeting with the employer, complete the following form: Host Company Fact Sheet Intern's name: Name of the training manager: Company name: Address : Phone number: Name of the intern's tutor: Type of business: (small, medium, large) Products or services: Number of years of existence: Administrative structure (services): Expansion projects: Company organization (regulations, standards, etc.): Number of employees: Types of employment in the intern's field of activity: Skills sought in this field: Staff working hours: 13 First impression The first minutes of a meeting with an employer are often decisive. It is indeed during the initial contact that the person responsible for internships in the company gets an idea of the intern. You undoubtedly want to project the image of a serious, competent, honest, motivated, pleasant person, etc. To get started, make your way to the appointment at the appointed time. In the waiting room, adopt good posture and be kind to the person at the reception. It is important to take care of your physical appearance, your behavior, your attitude and your verbal expression: all these details reflect your personality. Finally, to make a good impression, all the elements of your image must match. Personal documents It is useful to have certain documents in your possession, including: Some copies of your CV Documents relating to your competence, such as a certificate, transcript, attestation, etc. A list of your references and skills Step 4: Follow-up after an interview If necessary, on the date you were told, call the employer back to find out about their decision. Keep it short and have a positive attitude. If your application was successful you have succeeded! Thank him and confirm your presence for the internship. Prepare to be part of the team! On the other hand, if you got a negative answer, don't be discouraged. Continue your research and do a self-assessment of your meeting to improve your performance. II - Carrying out activities in the workplace 1) Behavior to adopt during your internship: To succeed in their internship, interns must first be aware of the following: -Attitude and behaviors Your host company, like all other workplaces, has its own administrative structure and mode of operation. From your first day of internship, you will have to adapt to it. First, choose appropriate clothing and adapt your language, attitude and behavior to suit. The workplace is different from a classroom. Your host company may receive customers on site, and as an intern, you are part of the staff that represents it. Interpersonal relationships are also very important. Team spirit, politeness and respect among colleagues and with superiors, discretion and good communication at all levels of the organization are essential elements of a harmonious work environment. If you want to integrate into the workplace, you need to be mindful of the employer's property, respect the time allotted for breaks and meals, and manage your time effectively. The employer who accepts you as an intern assumes that you have a sense of responsibility. At work, being responsible means first showing up on time in the morning, 14 comply with the departure time, demonstrate attendance, demonstrate a certain autonomy, respect company policies and be concerned with quality. - Insurance cover When you do an internship in a company, ask your establishment if you are protected in the event of an accident and what to do under these conditions. - Agreement between the people concerned The internship ensures continuity of learning by observing a real work environment and by participating in specific tasks. The responsibilities of the persons concerned are defined by the establishment and duly accepted by these persons (trainee, trainer responsible for the training course, company manager, establishment director). Carried out according to precise agreements between the people concerned, the internship offers many advantages for the intern as well as for the establishment and the employer. To promote the achievement of your internship objectives, in addition to proof of insurance coverage, your institution attaches a memorandum of understanding to the thank you letter. Previously signed by the intern, the trainer responsible for the internship and the director of the establishment, this memorandum of understanding first presents the people involved in carrying out the internship in the workplace and then specifies the responsibilities of each of the three parties. involved: host company, establishment and intern. Consult the memorandum of understanding presented next 2) Starting your internship: Arrive at your internship site a few minutes before the scheduled time. Ask for your tutor and be nice. This person is there to help you and give you some tips in the trade. Your tutor will introduce you to the staff. Planning of activities during the internship In collaboration with your tutor, at the start of each day, you plan a list of daily activities to accomplish in connection with your study program. This list will be very useful to you for the internship evaluation as well as for the drafting of the report. This daily planning of your schedule will facilitate your integration into the workplace, and will allow you to check whether the activities planned and accepted before the internship are respected. First impression sheet You first enter the information relating to your first impression and then provide details on the course of the day. Expand all the points mentioned clearly and precisely. When preparing your internship report, this sheet will also be very useful for you. useful (see next page). 15 Daily reports Each day that follows, you will complete your daily report. These reports will help you write your final internship report and fuel the group discussion. The daily report is presented in the form of a logbook which contains nine days of training (see next page). You can also enter comments on the quality of your relations with the staff and your overall assessment of the day. 16 First impression sheet Name: _____________________________________ Date: _______________ Company name: ________________________________ Name of Tutor: ___________________________________ 1. Details of the reception: _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ 2. Description of the physical aspect of the workplace: _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ 3. Details of your first contacts with the staff: _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ 4. Comments on the working environment: _________________________________________________________________________ _________________________________________________________________________ 5. Clarity of the instructions relating to the tasks requested: _________________________________________________________________________ _________________________________________________________________________ Logbook Date: _____________ Schedule: from ___________ to ___________ 1. Tasks performed: ________________________________________________________________________ _____________________________________________________________________ 2. Details of prior learning or working techniques: ________________________________________________________________________ ________________________________________________________________________ _______________________________________________________________________ 3. Impressions on this day of internship: ________________________________________________________________________ ________________________________________________________________________ 17 3) Participation in tasks During your internship, you will participate in various tasks related to your training. Your participation will be at three levels: - You will observe particular tasks; - Collaborate in the execution of some of them; - Run others in full. Regardless of your level of participation, learn to listen to the directions of the person supervising you first. Write down the information she gives you and, when she is finished, ask questions. If any points remain unclear, please feel free to provide relevant comments. Profitability is the main goal of any business. To achieve this, all members of the organization must work together and manage their time effectively. As an intern, you can make your contribution. To avoid wasting time, establish your work plan, determine the order of execution of the tasks, set yourself deadlines and make sure you have the necessary materials in your possession. Always complete a job before starting another, unless directed otherwise. Work conscientiously, demonstrate thoroughness, welcome feedback from your colleagues and, while upholding company standards. The quality of the work performed is also very important for the employer, since the image and the success of the company depend on it. Finally, make sure that the results of your work comply with the instructions given. During their execution and at the end, do a self-check and a self-correction and check the satisfaction of the supervisor. Appreciation of activities The last minutes of an internship day are usually reserved for the tutor to assess the intern's activities. This person will appreciate your attitude, your behavior and the work done if necessary. She will also suggest ways to improve your weak points. 4) End of internship stay To take stock of what you have achieved, request a meeting with your company tutor and your trainer responsible for the internship. The three of you will discuss the progress of your internship using your daily reports. You will then debrief. Ask your tutor to complete the participation evaluation grid. 18 Participation evaluation grid (employer) Name and first name of the intern: Company name: Internship from ___________________ to __________________ 0 = unsatisfactory 1 = unsatisfactory 2 = satisfactory 4 = very satisfactory Elements of participation 1. Participation of the trainee - Questions the how and why of various gestures and techniques - Seeks to improve by observing the work of his manager - Shows interest in demonstrations and explanations - Accepts comments and reviews - Gives his point of view, but remains open to the opinions of others - Collaborate - Is dynamic, friendly and pleasant - Don't hesitate to ask for help - Accepts to get involved, seeks to experiment - Is able to issue constructive criticism of an action - Demonstrates determination in his quest for experience 2. Interest of the intern - Ask questions as needed - Completes the work started - Receive suggestions and comments - Makes suggestions and comments as needed 3. Compliance with the rules governing the company - Dress code - Punctuality and attendance - Use of equipment - Health and safety rules 19 Appreciation 5) Thank you letter Following your work placement, the institution usually sends a thank you letter to the employer. The trainee also has to send a thank-you letter in turn, even if the employer does not offer him a job. This is an effective way to let the employer know that you are available for a job. You are presented with a sample thank you letter to help you write your own. Example of a thank you letter: Casablanca, May 12, 2003 Mr. Rachid Hamoud Company Name 426, rue Côtière, Ain Sebâa Casablanca Sir, I sincerely thank you for the welcome you gave me during my internship in your company. This internship allowed me to have an enriching work experience that is essential to the exercise of my future duties. I particularly appreciated the collaboration with which you were able to guide me in the execution of certain tasks as well as the warm atmosphere which favored my integration into the workplace. I would particularly like to thank “Name of the internship tutor” who advised me throughout my internship. In the event of a vacant post, I would like you to use my services. Please believe, Sir, the expression of my best feelings. Signature, Address Phone 20 III- Comparison of initial perceptions with the realities of the industrial environment 1) Internship report With the logbook duly completed, the trainee, upon returning from the internship, must write a report on its progress. The notes recorded in the logbook represent the bulk of the content of the report. Like any other document of the same type, the internship report is drawn up and presented according to standards. The report has three main parts: introduction, development and conclusion. Introduction The introduction specifies the subject of your report. Without anticipating development, we find the following elements: - Terms and dates of the internship; - Data on host company; - Presentation of the tutor and the service to which the trainee was attached; - List of points dealt with in the report Developmentt Development is the body of the report. It includes the following: - Description of the reception; - Details on the context of the work; - List of tasks observed as well as equipment used; - Mention of knowledge put into practice and new learning carried out; - Mention of strengths and weaknesses; - Means proposed to remedy the weak points; - Links between the training received and the needs of the workplace; - Degree of satisfaction with the internship as well as the reasons. Conclusion The conclusion is the summary of the report; it recalls the essence of what has been presented. It contains the following points: - Summary of the elements developed in the report; - Comments on the relevance of the internship as a complement to the training. 21 Orally present your final report. Your intervention should include the following points: - Presentation of your internship location; - Precision of the main tasks carried out; - List of aspects of the job that correspond to the training received as well as those that differ from it; - Comparison of your perception of the profession before and after the internship; - Degree of satisfaction of the entire internship. 2) Collective reflection on the consequences of the internship The assessment of your internship in a company being made, you are now able to express your opinion on the practice of the trade and to compare with your class colleagues, your initial perception of the realities of the environment. 22 INTERNSHIP APPRAISAL SHEET 1. The duration of your internship (number of days): _________________ 2. Was the reception: at. Very good b. Well vs. Fair d. Cold 3. Did you receive explanations on the operation of the company (knowledge of the place, people, equipment in general? at. Yes a lot b. Pretty good vs. A little d. Very little e. Not everything 4. During the internship, what was the rate of occupation of your time (give a percentage%). at. To observe the work of others ___% b. To carry out work in your field of training ___% vs. To perform work in another profession ___% d. To do nothing ___% e. Other: specify) : ___% 5. In general, the work you had to do was: at. Way too easy b. Easy enough vs. According to your abilities d. Quite difficult e. Too difficult 6. You consider that the knowledge acquired so far during the training: at. Are excellent b. You give a good basis vs. Are insufficient d. Are too many e. Are limited; we only insist on what is important 23 7. You consider that the knowledge acquired so far during the training: at. Are too theoretical b. Should be more theoretical vs. Are too practical d. Should be more practical e. Represent just what it takes: well balanced between theory and practice. 8. Your internship complements what you learned during the training, it was: at. Very useful b. Essential vs. Inappropriate, it's not really useful d. Useless, it's a waste of time 9. By comparing the equipment that you have used or seen in your course with that available during the training, you see that the equipment that you have during the training is: at. Excellent b. Well vs. Sufficient d. Insufficient e. Very insufficient 10. As an intern, you had the impression that your co-workers: at. Distrusting you b. Trying to ignore you. vs. Were happy to have an intern d. Were interested in you e. Were eager to advise you, to help you 11. According to you, the work climate was: at. Excellent b. Very good vs. Good d. Not easy e. Very easy 12. During your internship, you behaved as follows: at. You were immediately at ease b. At first you were uncomfortable, but after a few hours you were good enough vs. The adaptation was not easy, but towards the end of the internship, it was going well d. You were unable to adapt during the internship e. Other: specify : _____________________________________________________________________________ ____________________________________________________________________________ 13. Thanks to the internship, do you think that the people of the company: at. Know the graduates in your sector better 24 b. Are disappointed vs. Got to know you d. Have a bad opinion e. Are happy to welcome you 14. The supervision of the course by the trainer was: at. Very good b. Good vs. Sufficient d. Insufficient e. Missing; the trainer did not come f. Absent; the trainer has come, but you haven't seen him. 15. What consequences did this experience as a trainee have on your integration into the Workplace ? at. b. vs. d. Yes No Yes No Yes No You have a better understanding of how a business works You are more aware of what it means to “work” You are motivated to work well You have become aware of the need to continue to improve yourself 16. Ultimately, was your internship: at. Very pleasant b. Enriching vs. Easy d. Too short 17. How did you judge your internship period? at. Too long b. Long enough vs. Too short 18. Did you have difficulty with: at. Transportation b. The employer's schedule vs. The regulations d. Other: specify 19. Did the employer offer you a job? If not, do you know the reasons? ___________________________________________________________________________________ __________________________________________________________________________________ 25 Module 31: Labor Market Integration GUIDE TO APPLICATION EXERCISES 26 IExercise 1 : Indicate whether each of the following statements is true or false. When a statement is false, justify your answer : 1) You must abide by company regulations. True _____________________________________________________ _____________________________________________________ _____________________________________________________ 2). You must complete your daily reports. True _____________________________________________________ _____________________________________________________ _____________________________________________________ False False 3) You must keep in mind that you represent your establishment. Right wrong _____________________________________________________ _____________________________________________________ _____________________________________________________ 4) The person in charge must inform you of the objectives of the internship. Right wrong _______________________________________________________ _______________________________________________________ _______________________________________________________ 5) The manager must communicate frequently with the supervisor in the company. Right wrong ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ 6). A meeting between manager and supervisor is optional. Right wrong _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ 7). Following the observations of the supervisors, the manager can make recommendations in order to improve the training given by the establishment. right wrong _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ 27 8). Clear instructions on the operation of the company must be specified to you. Right wrong _______________________________________________________________ _______________________________________________________________ ______________________________________________________________ 9). The host company should encourage you to observe new technologies. Right wrong _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ 10). The manager specifies the terms of the internship. True ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ False 11. All the documents concerning the internship are prepared by the person in charge. Right wrong ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ Exercise 2: Answer the following questions : 1.What is the main objective of your internship? _________________________________________________________________ 2. Name the three phases of your internship? _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ 3.In which phase: at. will you compare your initial perceptions to the realities of the workplace? ________________________________________________________________ b. do you observe and perform activities in the workplace? ________________________________________________________________ vs. are you preparing for your internship? _________________________________________________________________ 4.How many hours will you have to devote to your integration into the workplace? _________________________________________________________________ 28 5. Name the four elements that are usually found in organizing an internship. _________________________________________________________________ ________________________________________________________________ _________________________________________________________________ IIExercise 1 : answer the following questions. 1. Name two characteristics of a host company that all interns must first adapt to. _____________________________________________________________________________ ____________________________________________________________________________ 2.What mainly facilitates the adaptation of a trainee to his or her work environment? _______________________________________________________________________________ 3. Make three behaviors that a trainee should adopt. _________________________________________________________________________ _________________________________________________________________________ 4. Indicate three levels of participation related to the tasks of a trainee. _________________________________________________________________________ _________________________________________________________________________ 5.To contribute to the profitability of the host company, what should the intern do before performing tasks? _________________________________________________________________________ _________________________________________________________________________ 6. Give two ways for the intern to take stock of their participation at the end of each day of the internship. _________________________________________________________________________ _________________________________________________________________________ 7. Name six elements relating to the attitude and behavior that you should adopt during your evaluation meeting with the company tutor. _________________________________________________________________________ _________________________________________________________________________ 8.During your work placement, when should you complete the logbook? _________________________________________________________________________ _________________________________________________________________________ 9.What is the use of keeping your logbook during your internship period? _________________________________________________________________________ _________________________________________________________________________ 29 Exercise2: Write and format a personalized thank you letter for the employer who allowed you to do your internship in his company. Path to follow : 1. Write your letter following the template. 2. Make sure your letter does not exceed one page. 3.Correct any mistakes (consult the dictionary if necessary). 4. Have your trainer check your letter. 5.Sign and send the letter to the employer IIIExercise 1: Writing an internship report. Path to follow : 1. Using your logbook, write an outline for your report. 2. Then write your report respecting the different parts seen previously. 3.When your report is complete, review it and correct any mistakes. To do so, do not hesitate to consult the dictionary if necessary. 4.Print a copy of your report. 5. Have your trainer check your report. INTERNSHIP REPORT Accomplished tasks : __________________________________________________________ Equipment used: __________________________________________________________ Nature of your participation: __________________________________________________________ Strengths and weaknesses : __________________________________________________________ New achievements: __________________________________________________________ Links between the training received and the workplace: __________________________________________________________ Orientation choice: __________________________________________________________ 30 Exercise 2: Discussion on the influence of the internship In this exercise, you will compare your experience in the workplace with that of your classmates. During the discussion, you will specify the influence of your internship in the choice of your future job. Path to follow 1. Together with your colleagues, determine who will initiate the discussion and continue with the principles of communication. 2.Ask your colleagues questions and listen to them carefully. 3. Do not hesitate to take notes during the discussion. 31 End of module evaluation: 1.What type of business (small, medium or large) would you like to work in? __________________________________________________________ 2. Name three areas of activity that particularly appeal to you. __________________________________________________________ 3. Identify three elements of the work context that you would like to find with your future employer. __________________________________________________________ 4.What position would you like to occupy? _________________________________________________________ 5. Name five tasks in your trade that you prefer to do. __________________________________________________________ __________________________________________________________ 6.What devices do you prefer to use? __________________________________________________________ 7.What should you improve to increase your chances of getting the job you are looking for? ________________________________________________________ 8. Name four personal qualities you should have in order to fill the desired position. __________________________________________________________ __________________________________________________________ __________________________________________________________ 9.What skills should you have for this position? __________________________________________________________ __________________________________________________________ 32