Scammers target UK music festivals forced online by coronavirus.
Facebook phishing schemes charge fans to view events’ free live streams
§1 Festivals across the UK have been hit by internet scammers this season, who are taking
advantage of the fact most have been forced to go online-only because of coronavirus restrictions.
§2 Facebook phishing scams with fake pages and events are charging individuals to view live
streams – even though they are often free to view on official festival pages.
§3 Scammers have also been reported to create fake events and pages weeks before an official event
takes place. Their aim is to redirect consumers to websites that illegally charge them for what
should be a free service. Many fraudulent accounts are supplementing their attacks by commenting
on the fake websites or putting links to the Facebook pages on official festival feeds.
§4 Kevin Tate, the editor of Festival & Events UK, has compiled a list of fake events and pages
over the festival season. In one instance he uncovered approximately 39 fake links to the Bristol
event Love Saves the Day and more than 41 links to Reading and Leeds festival, which featured a
string of celebrated sets from previous years.
§5 He said: “I sell tickets on my network with my own community. And I thought it would be good
to share the streams from some festivals, such as Download festival on to my page, to get everyone
involved during this pandemic.
§6 “But I soon noticed spam coming across these official pages. That’s when I started to investigate
it because I was wondering why would there be these fake links?” he said.
§7 Tate says many of the fake pages were set up mere weeks, or even a few days, before the event
started, and often registered to countries such as Bangladesh. He knows of individuals who have
had varying amounts of money taken from their accounts for free services, ranging from £2.95 to
£7.50.
§8 “I do know some festivals have had live streams over the weekends, and I do know people are
clicking on the links and getting charged different amounts,” he said . “One person will get charged
a couple of pence, and the other will get charged pounds.
§9 “This may seem a small amount, but if you think about it, if the scammers get 100 people to
click on their link, and people are charged different amounts, then it’s all going to add up.”
§10 Some companies, such as Eventcube, provide secure virtual platforms for hosting performances
and self-service event ticketing systems. Kieran Alington, Eventcube’s director, said: “Our software
checks the person has a valid ticket and that their ticket is not open in multiple places, and prevents
one person buying a ticket and sending it to 10 of their friends by having this unique token in the
URL.”
§11 Like Tate, Alington agrees social media has made fraud easier to commit. “I think the reality is
that it’s quite difficult to police something like Facebook where you’ve got such an open network
for events,” he said. “I feel that is why a lot of people are moving towards a much more kind of
curated place to direct their audience to register, rather than doing it on such a big open platform
like Facebook, which I do think inherently has issues.”