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1. Vacancy Information
Vacancy Announcement: DJIBOUTI-2020-013
Position Title: Work Control Clerk (All interested applicants)
Series: 1205
Grade: 6
Location(s): Djibouti, DJ
2. Personal Information
Name: HASSAN ALI
Email: [email protected]
Telephone 1: Mobile - 253778314283
3. Eligibility Questions
PERSONAL INFORMATION
1.Does your relative work in this Embassy or Consulate?
Answer: No
NOTE: Relative is a husband, wife, domestic partner, member of household, father,
father-in-law, stepfather, mother, mother-in-law, stepmother, son, son-in-law, stepson,
daughter, daughter-in-law, stepdaughter, brother, brother-in-law, half-brother, sister,
sister-in-law, half-sister, uncle, aunt, first cousin, nephew, or niece.
2.Are you able to legally work in this country?
Answer: Yes
NOTE: U.S. Government does not sponsor work visas unless specified on the Vacancy
Announcement.
3.If this job includes driving a U.S. Government vehicle, do you have a current and
valid driver's license?
Answer: Yes
CITIZENSHIP
Select all that apply and include the required documents (as stated) with the application.
Additional documents may be requested by HR at the interview phase.
4.Are you a U.S. citizen listed on the travel orders or approved OF-126 (or other
agency equivalent) of a direct hire FS, CS, or uniformed service member assigned (not
TDY) to this U.S. Mission and under Chief of Mission authority, or to an office of the
American Institute in Taiwan?
Answer: No
4. Education & Experience
Education
Do you have any education you
would like to include?:
Yes
1. Education
Education Level:
School Name:
Graduate
université de djibouti
Attended From:
Month: 09 Year: 2013
Attended To:
Month: 07 Year: 2016
Education Duration:
Location:
Degree / Diploma /
Certification:
Major Subject:
Did you Graduate?:
2 years 10 months
Djibouti
licence appliquée
énergétique et énergie renouvelable
Yes
2. Education
Education Level:
School Name:
Attended From:
Attended To:
Education Duration:
Location:
Degree / Diploma /
Certification:
Major Subject:
Did you Graduate?:
Graduate
Institut International d'Ingénierie de l'Eau et de
l'Environnement (2iE)
Month: 01 Year: 2019
Current
1 year 6 months
Ouagadougou la capitale du Burkina Faso.
master
gestion infrastructure service,génie civil,énergie et eau
No
Work Experience
Do you have any work
experience you would like to
Yes
include?:
1. Work Experience
Job Title:
Job Type:
Employed From:
Employed To:
Work Duration:
Employer Name:
Employer Address:
Employer Phone Number:
Salary:
Salary Currency:
Salary Frequency:
Hours Per Week:
Supervisor Name:
Supervisory Responsibilities?:
Main Duties &
Responsibilities:
Reason for Leaving:
laborantin en génie électrique
Full Time
Month: 01 Year: 2017
Current
3 years 6 months
université de Djibouti
Campus de Balbala | Croisement RN2-RN5
77813668
110000
DJF - Djiboutian Franc
per month
8
ahmed houssein youssouf
Yes
directeur des études électrique et de donnés
Au sein de mon bureau actuel et étant le responsable
du laboratoire, les ressources financières et matérielles
sont limitées. J’aimerais être en mesure d’assurer
l’approvisionnement et la gestion adéquatement et de
faire mon travail de manière efficace, mais c’est
malheureusement impossible avec les outils mis à notre
disposition. J’aimerais donc faire partie d’une
compagnie offrant un environnement de travail plus
structuré, et plus grand, qui offre plus de ressources à
ses employés
Languages
1. Language
Language:
ENGLISH
Speaking:
Limited Knowledge
Reading:
Good Working Knowledge
Writing:
Good Working Knowledge
2. Language
Language:
FRENCH
Speaking:
Fluent
Reading:
Fluent
Writing:
Fluent
3. Language
Language:
ARABIC (SAUDI)
Speaking:
Limited Knowledge
Reading:
Good Working Knowledge
Writing:
Good Working Knowledge
4. Language
Language:
SOMALI
Speaking:
Fluent
Reading:
Good Working Knowledge
Writing:
Good Working Knowledge
Additional Information
5.Vacancy Questions
All grades responses
1.Are you able to legally work in this country?
Answer: Yes
Follow-up Questions
1.If yes, tell us more about yourself and if applicable, select the type of permit you
currently possess (upload the appropriate paperwork in the Documents section)
Answer: I am a citizen of this country.
2.Are you a current employee of this mission/consulate?
Answer: No
3.Are you a former employee of this mission/consulate?
Answer: No
4.Do you have the required education as stated in the Vacancy Announcement?
Answer: Yes
5.What is the highest level of education you have completed?
Answer: Masters or Equivalent
6.Do you have the required experience as stated in the Vacancy Announcement?
Answer: Yes
7.Do you have the required language level (s) for the listed language (s) in this
vacancy announcement?
Answer: Yes
8.Where did you first see/hear about this position?
Answer: U.S. Mission Website
9.Please specify the name of where you saw/heard about this position:
Answer: Quartier 7bis
10.What information have you solicited from customers regarding work order requests?
Answer: Missing order information
Answer: Customer satisfaction
Answer: Scheduling options
11.Have you directed the work of maintenance technicians to resolve emergency work
order requests?
Answer: Yes
12.Which customer complaints have you resolved related to maintenance and repair
work orders?
Answer: Poor quality work
Answer: Slow response to emergencies
Answer: Inaccurate work orders
13.Which documents have you written?
Answer: Inspection reports
Answer: Maintenance reports
Answer: Procurement requests
14.Which order entry or work order processing tasks have you performed?
Answer: Clarified customer requests as needed
15.Which order entry or work order processing tasks have you performed?
Answer: Ensured quality of maintenance services
Answer: Prepared an inspection report
16.Which order entry or work order processing tasks have you performed?
Answer: Responded to customer complaints
Answer: Asked departments to respond to customer requests
Answer: Gathered records and prepared reports for management
17.Select the customer issues regarding work orders that you resolved.
Answer: Non-technical inquiries (e.g., scheduling)
Answer: Technical inquiries (e.g., work performed)
Answer: General complaints (e.g., timeliness)
Answer: Ongoing issues unresolved after service
18.Which administrative tasks have you performed?
Answer: Answered telephone calls for my team
Answer: Taken messages for my team
Answer: Directed technical questions to appropriate parties
Answer: Arranged work with various parties
Answer: Contacted others to receive or provide information
19.Which administrative tasks have you performed?
Answer: Greeted visitors or callers
Answer: Directed visitors or callers to an individual/resource
Answer: Maintained schedules and event calendars
Answer: Completed forms following organizational procedures
Answer: Scheduled and confirmed appointments for clients, customers, or supervisors
20.Which administrative tasks have you performed?
Answer: Scheduled appointments
Answer: Maintained a supervisor`s calendar
Answer: Ordered supplies
21.Which administrative tasks have you performed?
Answer: Maintained office files
Answer: Created office procedures
Answer: Informed the supervisor of administrative matters, conferences, briefings, or
important outcomes
Answer: Tracked expenses for the budget
22.Which types of documents have you prepared for other employees?
Answer: Procurement Requests
6.The following documents are requested for this vacancy.
Filename
Received
Submission Type Date
(MM/dd/yyyy)
jpg2pdf.pdf
UPLOAD
English Language
English certificate
Score
High School
Diploma or
Diplome
equivalent
Local Language
No document Submitted
Score
English
Certificate.PDF
UPLOAD
diplome de licence
certifiée.pdf
UPLOAD
Other Document
jpg2pdf (1).pdf
UPLOAD
ATTESTATION
ROBOTIQUE.pdf
UPLOAD
Hassan ID.pdf
UPLOAD
Document Type
Description
Copy of Orders
(applicants
No document Submitted
assigned to US
Mission)
DD-214 (Member
No document Submitted
Copy 4)
Driver's License
Driver's License
international certificate
Other Document 2 Robot certificate
Passport
Proof of
Citizenship
(applicants
assigned to US Mi
Residency Permit
SF-50 (applicants
assigned to US
Mission)
03/06/2020
01:57:49 PM
03/06/2020
01:59:16 PM
03/06/2020
02:00:04 PM
03/06/2020
02:02:13 PM
03/06/2020
02:04:21 PM
No document Submitted
Identity Card
No document Submitted
No document Submitted
03/06/2020
01:53:33 PM
7.Resume
8.Vacancy Announcement
Announcement Number:
Position Title:
Open Period (MM/dd/yyyy):
Series/Grade:
Vacancy Time Zone:
Salary:
Work Schedule:
Promotion Potential:
Hiring Agency:
Duty Locations:
Telework Eligible:
For More Info:
Hiring Path:
Who May Apply/Clarification From the
Agency:
Security Clearance Required:
Appointment Type:
Appointment Type Details:
Marketing Statement:
Job Summary:
Supervisory Position:
Relocation Expenses Reimbursed:
Major Duties:
DJIBOUTI-2020-013
Work Control Clerk (All interested applicants)
03/04/2020 - 03/17/2020
LE - 1205 6
GMT+3
DJF Fdj2,801,659
Full-time LE-6
Embassy Djibouti
1 Vacancies in Djibouti, DJ
No
HR Section
000-000-0000
[email protected]
• Open to the public
For USEFM - FP is 08. Actual FS salary
determined by Washington D.C. Open to All
Interested Applicants / All Sources
Public Trust - Background Investigation
Permanent
Indefinite subject to successful completion of
probationary period
We encourage you to read and understand
the Eight (8) Qualities of Overseas
Employees before you apply.
The U.S. Mission in Djibouti is seeking eligible
and qualified applicants for the position of
Work Control Clerk. The work schedule for
this position is:
Full Time (40 number of hours per week)
Start date: Candidate must be able to begin
working within a reasonable period of time
one month of receipt of agency authorization
and/or clearances/certifications or their
candidacy may end.
No
No
The incumbent reports to the Facility Manager
and one of the Supervisory Engineers,
working under their direction to determine
work priorities. The incumbent is a primary
point of contact for all routine, emergency and
preventive maintenance work orders and
requests for services and assures distribution
to the appropriate shop for action. The
incumbent is the customer service
representative for the Facility Management
section, communicating with personnel from
all levels within the Embassy.
●
Requirements:
Education Requirements:
EXPERIENCE: A minimum of two (2) years of
office administrative/ clerical experience in a
customer-service office is required. JOB
KNOWLEDGE: Must have a good working
knowledge of an active office environment; be
thoroughly familiar with reporting structures
and the standard office hierarchy; must know
how to support multiple persons
simultaneously including maintaining an
adequate stock of office supplies; must know
basic math, capable of handling currency and
working a balance sheet; must know how to
set up and maintain a filing system. Must be
customer service oriented, able to handle
difficult customers with tact.
Completion of secondary school is required.
LANGUAGE (this may be tested)
E n g l i s h l e v e l ( Good working knowledge )
reading/writing/speaking is required.
F r e n c h L e v e l ( Good working knowledge )
reading/writing/speaking is required.
Level (Good Working Knowledge) in one of the three
Local languages (Afar, Somali or Arabic) is required.
SKILLS AND ABILITIES:
Evaluations:
Must be a visionary, forward thinker, and
quick understudy with an aptitude to learn so
he/she can anticipate the needs of the office
and those individuals he/she supports. Must
have excellent interpersonal skills and be able
to handle a large workload and multiple tasks
simultaneously. Must be organized,
methodical, decisive, and have professional
telephone skills. Must have strong computer
skills, able to use the Microsoft Office
Software Suite (Word, Excel, Power Point,
etc.). Must have good typing skills to write
memos, populate spread sheets, and perform
data entry. Ability to translate documents
from host country language into English or
English to host country language. Must have
excellent filing skills to keep track of current
and historical information, including
documents that must be kept in the
maintenance library. Must have a keen
aptitude to work independently, have
impeccable integrity, strong initiative, good
judgment and must maintain confidentiality.
EQUAL EMPLOYMENT OPPORTUNITY
(EEO): The U.S. Mission provides equal opportunity
and fair and equitable treatment in employment to all
people without regard to race, color, religion, sex,
national origin, age, disability, political affiliation, marital
status, or sexual orientation.
Qualifications:
All applicants under consideration will be
required to pass medical and security
certifications.
All candidates must be able to obtain and hold a Public
Trust clearance.
How to Apply:
To apply for this position click the “Submit Application”
button. For more information on how to apply visit the
Mission internet site.
●
Proof of citizenship (Djiboutian National ID or
foreign passport)
●
Residency and/or Work Permit, as applicable (the
Embassy may consider sponsoring a work permit
for this position).
Required Documents:
●
Certificate of Completion of secondary School
●
Language Scores (if available)
●
Work certificates (as Other Document)
The following documents are required only for Eligible
Family Members of U.S. Mission Djibouti personnel
●
SF 50 (if available)
●
Copy of orders/Assignment Notification (or
equivalent)
●
Next Step:
Agency Benefits:
Other Information:
DD-214 (Veterans Only)
Applicants who are invited to take a language
or skills test, or who are selected for an
interview will be contacted via email.
For further information - the complete position
description listing all of the duties,
responsibilities, required qualifications, etc.
may be obtained by contacting the Human
Resources Office.
Thank you for your application and your
interest in working at the U.S. Mission in
Djibouti.
The U.S. Mission in Djibouti offers a generous
compensation package that includes health,
retirement and other benefits. In addition to
the salary quoted above, the Embassy will
pay a Transportation Allowance of (DJF
55,000 Grades 1-3) DJF 137,500 per year
and a Miscellaneous Benefits Allowance of
DJF 176,100 per year. For EFMs, benefits
should be discussed with the Human
Resources Office. The pay plan is assigned at
the time of the conditional offer letter by the
Human Resources Office.
HIRING PREFERENCE SELECTION
PROCESS: Applicants in the following hiring
preference categories are extended a hiring
preference in the order listed below.
Therefore, it is essential that these applicants
accurately describe their status on the
application. Failure to do so may result in a
determination that the applicant is not eligible
for a hiring preference. of the appropriate
military branch of the service and contain (1)
the military service dates including the
expected discharge or release date; and (2)
the character of service. Acceptable
documentation must be submitted in order for
the preference to be given.
** This level of preference applies to all
Foreign Service employees on LWOP and CS
with re-employment rights back to their
agency or bureau.
For more information (i.e., what is an EFM,
USEFM, AEFM, MOH, etc.) and for additional
employment considerations, please visit the
following link.
HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preferenceeligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with
reemployment rights **
* IMPORTANT: Applicants who claim status
as a preference-eligible U.S. Veteran must
submit a copy of their most recent DD-214
(“Certificate of Release or Discharge from
Active Duty”), equivalent documentation, or
certification. A “certification” is any written
document from the armed forces that certifies
the service member is expected to be
discharged or released from active duty
service in the armed forces under honorable
conditions within 120 days after the
certification is submitted by the applicant. The
certification letter should be on letterhead.
9.Declaration
I certify that, to the best of my knowledge and belief, all of the information on and attached to this
application is true, correct, complete, and made in good faith. I understand that false or fraudulent
information on or attached to this application may be grounds for not hiring me, or for
separation/dismissal after I begin work, and may be punishable by fine or imprisonment according
to this country's law or U.S. law. I understand that any information I voluntarily provide on or
attached to this application may be investigated.
Date Received: 03/06/20 14:07:36 PM
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